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  • Report:  #31998

Complaint Review: Capital First Benefits - Miami Florida

Reported By:
- Hadley, MA,
Submitted:
Updated:

Capital First Benefits
18495 South Dixie Highway, suit 228 Miami, 33157 Florida, U.S.A.
Phone:
866-892-6018
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
My story is the same as all of the other 394 families who have filed complaints on this "company" here on this site. I had 29.95, 59.95, and 99.95 withdrawn from my account,as well as incurring 75. in overdraft fees. The 29.95 I may have agreed to, but I agreed to it in return for a service I, to this day, have never recieved.

My nightmare started in August and it is now October 07. I too got the same rude customer service as the rest of you. Refused a manager uless I calmed down, told to give my package a few more days. How do you cancell something you never recieved? I was told the only money I could get back was the 99.95. I was told to write the company a letter and send a copy of my bank statement to prove that they deducted the funds from my account.

I contacted my bank when I first noticed the unautherized deductions from my account. I bank with Fleet...I told them everything. They have been great. They cleared my account of the overdraft fees, opened me a new account but kept the other one open inorder to get the money refunded. (I hope)

I encourage you all to report this to your banks. Maybe if a few of us have the same bank the banks will see what is going on and help out. Companies seem to respond better when it is a "big" guy that is after them. Anyone with any information that could help,could you please post it to this report as an update? Wish I had looked up this site about 2 months ago. Thanks for letting me vent to those who understand.

Heather

Hadley, Massachusetts


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