- Report: #28526
Complaint Review: Capital First Benefits - Miami Florida
-
Author Not Confirmed
Why?
Capital First Benefits
18495 S. Dixie Highway suite 228 Miami, 33157 Florida, U.S.A.
Phone:
866-892-6018
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Capital First Benefits ripoff Liars evil ripoff business from hell Miami Florida
THEY WITHDRAWAL $99.95 FROM MY ACCOUNT. WHEN I HAD
CALLED THEM BACK ASKING FOR A REFUND THEY TOLD ME TO SEND
A BANK STATMENT. I DID THAT, BUT NEVER RECEIVED A
REFUND, SO I CALLED THEM AGAIN AND THEY TOLD ME TO SEND
THE PACKET BACK TO THEM AND I DID JUST THAT. WHEN I
DIDN'T RECEIVE MY MONEY, I HAD CALLED THEM AGAIN AND THEN
THEY TOLD ME TO FAX THEM A COPY OF THE MAIL RECEIPT. SO I
DID JUST THAT. THEY TOLD ME THAT ONCE THEY RECEIVE THE
FAX THE MONEY WILL BE IN THERE WITH-IN 48 HOURS, BUT IT
NEVER DID. I ENDED UP CALLING THEM AGAIN AND THEY TOLD ME
TO WAIT FOR A WEEK, AND NOW THAT WEEK IS OVER AND THE
MONEY IS STILL ISN'T IN MY ACCOUNT. I CALLED AGAIN AND
THIS TIME THEY TRANSFER ME OVER TO ESCALATION DEPT. AND
SPOKE WITH A YOUNG LADY NAME MICHELLE REP#002 AND TOLD ME
TO GIVE HER 14 DAYS SO SHE CAN HELP FIND OUT WHAT'S GOING
ON AND MAKE SURE THE MONEY IS REFUNDED BANCK TO MY
ACCOUNT.
WHAT SHOULD I DO?
THIDA
MEMPHIS, Tennessee
CALLED THEM BACK ASKING FOR A REFUND THEY TOLD ME TO SEND
A BANK STATMENT. I DID THAT, BUT NEVER RECEIVED A
REFUND, SO I CALLED THEM AGAIN AND THEY TOLD ME TO SEND
THE PACKET BACK TO THEM AND I DID JUST THAT. WHEN I
DIDN'T RECEIVE MY MONEY, I HAD CALLED THEM AGAIN AND THEN
THEY TOLD ME TO FAX THEM A COPY OF THE MAIL RECEIPT. SO I
DID JUST THAT. THEY TOLD ME THAT ONCE THEY RECEIVE THE
FAX THE MONEY WILL BE IN THERE WITH-IN 48 HOURS, BUT IT
NEVER DID. I ENDED UP CALLING THEM AGAIN AND THEY TOLD ME
TO WAIT FOR A WEEK, AND NOW THAT WEEK IS OVER AND THE
MONEY IS STILL ISN'T IN MY ACCOUNT. I CALLED AGAIN AND
THIS TIME THEY TRANSFER ME OVER TO ESCALATION DEPT. AND
SPOKE WITH A YOUNG LADY NAME MICHELLE REP#002 AND TOLD ME
TO GIVE HER 14 DAYS SO SHE CAN HELP FIND OUT WHAT'S GOING
ON AND MAKE SURE THE MONEY IS REFUNDED BANCK TO MY
ACCOUNT.
WHAT SHOULD I DO?
THIDA
MEMPHIS, Tennessee
1 Updates & Rebuttals
Lisa
Cleveland,Ohio,
GO TO YOUR BANK WITHIN 30 DAYS
#2Consumer Comment
Sat, August 31, 2002
Go to your bank and fill out an ACH form stating you never authorized these charges. Then unfortunately you DEFINATELY have to close your acct and open another one. Capital First will give you a different story everytime and you will never receive a refund from them. My bank refunded the 59.95 and 99.95 within 4 days of me filling out the form. I closed my acct and they noted on my old acct that illegal activity had been going on. There have already been other charges from this company that have tried to hit against my old acct. They will drain you! Good luck!
