- Report: #27869
Complaint Review: Capital First Benefits - Miami Florida
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Author Not Confirmed
Why?
Capital First Benefits
18495 South Dixie Highway Suite 228 Miami, 33157 Florida, U.S.A.
Phone:
866-892-6018
Web:
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Capital First Benefits ripoff unauthorized bank withdrawals multiple withdrawals Miami Florida
On June 27th, I received a call informing me that I would receive via mail a Mastercard. I had done this before with Capital One and thought nothing of a scam.
I gave out information of my checking account to authorize a "one time fee" of $29.95. This showed up on the next months statement. I was told that I would receive information in the mail in about 6-8 weeks.
I did not receive any information by August 15th, so I made a call to the phone number on my banking statement. There was a simple mix-up because the information that I gave them in my address had changed. They would re-issue my packet that day and I was to expect it in the mail on the following Monday.
Work keeps me busy and I forgot about it. My most recent bank statement arrived in the mail on Saturday, August 24th, showing that 4 ACH withdrawals had been made to my account. Two on July 22nd, the third on August 16th and the fourth on August 20th.
When I called to inquire about the withdrawals, the woman I talked to said that I call them on August 20th to cancel my account with them and to receive a refund they informed me that I would have to write to the main office with my request. They were not authorized to do anything.
I'm not sure how many more withdrawals they have taken without my knowledge. I will consult my bank president first thing Monday morning and put a stop to this. I used to trust people, in general. At $313.80...Not any more!
Judith
Saint James, Minnesota
I gave out information of my checking account to authorize a "one time fee" of $29.95. This showed up on the next months statement. I was told that I would receive information in the mail in about 6-8 weeks.
I did not receive any information by August 15th, so I made a call to the phone number on my banking statement. There was a simple mix-up because the information that I gave them in my address had changed. They would re-issue my packet that day and I was to expect it in the mail on the following Monday.
Work keeps me busy and I forgot about it. My most recent bank statement arrived in the mail on Saturday, August 24th, showing that 4 ACH withdrawals had been made to my account. Two on July 22nd, the third on August 16th and the fourth on August 20th.
When I called to inquire about the withdrawals, the woman I talked to said that I call them on August 20th to cancel my account with them and to receive a refund they informed me that I would have to write to the main office with my request. They were not authorized to do anything.
I'm not sure how many more withdrawals they have taken without my knowledge. I will consult my bank president first thing Monday morning and put a stop to this. I used to trust people, in general. At $313.80...Not any more!
Judith
Saint James, Minnesota
