- Report: #53103
Complaint Review: Capital First Benefits - Miami Florida
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Author Not Confirmed
Why?
Capital First Benefits
18495 S Dixie Highway #228 Miami, 33157 Florida, U.S.A.
Phone:
866-892-6018
Web:
N/A
Categories:
Business Rating:
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Capital First Benefits scam artists ripoff business from hell Miami Florida
It started in May 2002, I received a phone call for a credit card and additional benefits. I received the package and it stated that I had 5 days before my checking account would be debited. I tried but was never able to get through to them. The line was always busy. However, I did leave a message for them to cancel my membership.
I continued attempting to call them, and was finally able to reach them after a month and was told that I needed to return the package. I told them I had thrown it away. They said I needed to provide them with proof that my checking account had been charged the $99.95 and $59.95. I did this. I was told that a refund would be issued in 14 days. After giving it a week to get there and waiting 14 extra days I called again. They claimed they had never received the letter. I sent a second letter.
We are up to July now, and still I had not received my refund.
August went by and still no refund. They told me it had been approved a refund had been approved for $99.95, that the $59.95 was a one time fee, and I was referred to an excalation dept...still nothing was done. There was no supervisor to speak with.
I continued trying to call and either got a busy signal and then finally a recording stating the number was no longer in service.
This went on up until November. I finally stopped calling
Dianne
Rocky Gap, Virginia
U.S.A.
I continued attempting to call them, and was finally able to reach them after a month and was told that I needed to return the package. I told them I had thrown it away. They said I needed to provide them with proof that my checking account had been charged the $99.95 and $59.95. I did this. I was told that a refund would be issued in 14 days. After giving it a week to get there and waiting 14 extra days I called again. They claimed they had never received the letter. I sent a second letter.
We are up to July now, and still I had not received my refund.
August went by and still no refund. They told me it had been approved a refund had been approved for $99.95, that the $59.95 was a one time fee, and I was referred to an excalation dept...still nothing was done. There was no supervisor to speak with.
I continued trying to call and either got a busy signal and then finally a recording stating the number was no longer in service.
This went on up until November. I finally stopped calling
Dianne
Rocky Gap, Virginia
U.S.A.
