Brandon
Dallas,#2Consumer Suggestion
Fri, November 22, 2002
I direct everyone I know to Capital One Auto Finance or thier sister company People First (for people with good credit). Your problem isn't with COAF it is with the dealership, they are trying to fraud you to get more money out of you. Do not ever let a dealership try and have you roll another fee into your loan to refinance. Every call I have made to the Funding Analyst, Supervisors and Execes has been positive, however they are not allowed to tell you any derogatory comments about dealerships, they will tell you to tal to the dealership, they are goign to make you think that the funder (COAF in this case) is the bad guy. Some states like TX, FL and AL have laws against this fraud.
Brandon
Dallas,#3Consumer Suggestion
Fri, November 22, 2002
I direct everyone I know to Capital One Auto Finance or thier sister company People First (for people with good credit). Your problem isn't with COAF it is with the dealership, they are trying to fraud you to get more money out of you. Do not ever let a dealership try and have you roll another fee into your loan to refinance. Every call I have made to the Funding Analyst, Supervisors and Execes has been positive, however they are not allowed to tell you any derogatory comments about dealerships, they will tell you to tal to the dealership, they are goign to make you think that the funder (COAF in this case) is the bad guy. Some states like TX, FL and AL have laws against this fraud.
Brandon
Dallas,#4Consumer Suggestion
Fri, November 22, 2002
I direct everyone I know to Capital One Auto Finance or thier sister company People First (for people with good credit). Your problem isn't with COAF it is with the dealership, they are trying to fraud you to get more money out of you. Do not ever let a dealership try and have you roll another fee into your loan to refinance. Every call I have made to the Funding Analyst, Supervisors and Execes has been positive, however they are not allowed to tell you any derogatory comments about dealerships, they will tell you to tal to the dealership, they are goign to make you think that the funder (COAF in this case) is the bad guy. Some states like TX, FL and AL have laws against this fraud.
Brandon
Dallas,#5Consumer Suggestion
Fri, November 22, 2002
I direct everyone I know to Capital One Auto Finance or thier sister company People First (for people with good credit). Your problem isn't with COAF it is with the dealership, they are trying to fraud you to get more money out of you. Do not ever let a dealership try and have you roll another fee into your loan to refinance. Every call I have made to the Funding Analyst, Supervisors and Execes has been positive, however they are not allowed to tell you any derogatory comments about dealerships, they will tell you to tal to the dealership, they are goign to make you think that the funder (COAF in this case) is the bad guy. Some states like TX, FL and AL have laws against this fraud.
TJ
Oklahoma City,#6Consumer Comment
Tue, October 29, 2002
We too have Capital one and we also HAD there credit cards they too messed up our credit. We have Auto pay to make our payment. My payment is due on the 20th of each month the problem is they take it out two day before and before my pay hits therefore it caosts me 20.00 in NSF fee at the bank and 39.00 on their side. So we stopped the auto withdrawl and sent in a letter as it say to. Well it stopped for 1 payment then started coming out again. So I called 1-800-946-0332 extension 6236 ask for Eric. If you put in your ssn instead of account number it should tell you to wait for the next person. When they get on the line ask for extension 6236. Be mean this is all they know and don't give in stand your ground. Have them reimburse you your fees and everything.