Chuck Finley
United States of America#2Consumer Comment
Tue, December 29, 2009
Amen!
Erik
United States of America#3General Comment
Mon, December 28, 2009
Duane,
You received a secured credit card from Cap1, right?
Right. They do a soft inquiry on your credit every 3, 6 or 9 months and check to see if you are more "credit worthy" than when you first obtained the card. If your credit remains poor (it should improve with responsible use of your card, unless you have negative credit items which drag it back down) then they will not improve their offering to you at all. Why should they? You remain a poor risk.
If your credit has improved and you are receiving poor service from Capital One then apply with another issuer, they are almost universally more responsive than Capital One, but require that your credit be above board.
As for Capital One lying, lets be honest here. They tell you that they do periodic reviews of their account holders and MAY increase your limit, but no guarantees were made were there?