I deposited Girl Scout money into Capital one. The woman who took the money gave me the multiple deposit slips validated with the same amount of money I had for deposit.

A few months later I was told that they denied my deposit. I asked them where the cashiers check from my bank was. They knew nothing about it. When I brought it to them they asked me where they put it. I told them they were the bank and to find it.

They finally said I made the cashiers check but nothing else.

They came up with the story I couldn't tell them exactly how much of each amounts I put in. Then they said their accounting machine doesn't work correctly so they denied my deposit.

They said I pocketed the money and they were correct. I now have to pay GS council the thousands of dollars that they said I didn't deposit.

The bank and council have said they can do nothing more to help me.

I went to Capital One and no help. I called capital one and no help. I have been depositing money in banks before and never mistook 1's for 100's. Suddenly they are ripping people off left and right at this bank. I don't know what to do next. If I don't pay the money to council I can be prosecuted.

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5 Updates & Rebuttals

Ronny g

North hollywood,
California,
USA

Can't you check the online statement?

#2Consumer Comment

Fri, September 24, 2010

You can always pull up statements online. It will list the dates and amounts of all deposits. I have never heard of a bank denying a deposit months later..unless a bad check or money order was used for deposit. Sometimes those will clear, but weeks, sometimes even many months later...will bounce.

If these were cash deposits unless the money was found to be counterfeit...I can't believe there is any legal way the bank could deny it months later..it just makes no sense at all. And even if it was counterfiet..how would they know it was from you months later?

Surely there is some form of recourse for you? Did you try filing a federal dispute form E which you can get from the bank?

Bman

Philadelphia,
Pennsylvania,
United States of America

Have They No Shame?

#3Consumer Comment

Fri, September 24, 2010

I remember once talking with a father that had his son put money into a bank savings account, and when it came time to take some of the money out the bank had scammed his child out of all his savings using FEES. He was shocked! He also was an attorney and vowed to find a way to get back at this nasty bank. What you have presented is unconscionable - and I hope that you can get the money back. Sadly, if you read the thousands of complaints on this site about services, banks, financial institutions, loan and mortgage companies, the overall impression is no one is minding the needs of their customer/clients and any kind of evil practice goes. There are a few films that helped me begin to understand how deep this corruption is and how it infects all peoples around the world. To mention three MAXED OUT, THE CORPORATION, and THE END OF POVERTY? This may be helpful with the new regulatory agency being created since the complaint will be filed for review. The more that complains the better. You may have the girl-scouts parents do the same since they must also be disgusted by this tactic. My suggestions is that you make a report and place it in this site:

http://www.ftc.gov/reports/index.htm

GRACIESJOURNEY

LAKE CHARLES,
Louisiana,
USA

i deposited girl scout money into capital one

#4Author of original report

Thu, September 23, 2010

to respond to number twos' statement.

i had witnesses and 4 people counted the money before the deposit was put in.

i would never jeapordize myself or my girls and keep the money. i have been a leader for too many years.

when they didn't even have the cashiers check on the deposit i knew there was going to be trouble.

coast

USA

Admission of guilt

#5Consumer Comment

Thu, September 23, 2010

"They said I pocketed the money and they were correct."

That is why you owe the money. Pay it back.

Jeanski

Buffalo,
New York,
USA

Observation

#6Consumer Comment

Thu, September 23, 2010

Don't banks typically have cameras on the tellers? Mine does... Also, wouldn't her cash drawer been off by a few thousand? Seems to me something is definitely not right here. If she was able to give you a receipt for the deposit, the money went SOMEWHERE. I would try the corporate offices and keep notes of every phone call. If you think the teller somehow managed to pocket the money, contact an attorney.

Reports & Rebuttal