- Report: #302879
Complaint Review: Captures.com - Nationwide
-
Author Confirmed
Why?
Captures.com
captures.com/webmarketingsourse.com Nationwide, U.S.A.
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Tell us has your experience with this business or person been good?
Captures.com Theives how many more people are going to be victims!! Its time for a class action lawsuit everyone!!! United States internet
*Consumer Comment: Hopefully the Attorney General Will Get Involved with Enough Complaints...
*Consumer Comment: Hopefully the Attorney General Will Get Involved with Enough Complaints...
*Consumer Comment: Hopefully the Attorney General Will Get Involved with Enough Complaints...
*Consumer Comment: Hopefully the Attorney General Will Get Involved with Enough Complaints...
*UPDATE Employee: We Have Attempted To Make Contact, Customer Fails To Discuss A Resolution
Well i was contacted by Erin and he talked for about two hours and i said i didnt have money so he said well how do you shop online and i said i borrow my moms credit card ,so dumb me ,he got my mothers card and said dont worry will have your moms money paid back in no time which is a crock of sh&% but i thought that it would help my site , well that was a crock to ,all i got was bulk submission which i could have done myself if i wanted a bunch of spam mail , so they got $1800.00
from my moms card without her permission and nothing being signed ,and i was told that the first 3 months were free and the next three were $79.99 so i emailed them to cancell before the 3 months were up and they replied by saying that i would have to pay the 3 months and i would get my money back ,if i wasnt satisfied, so i told them to cancel and keep the 3 month fee and give the rest back.Well that was a crock to, when i phoned they had not canceled and they said i couldnt get my money back and that i owed them for three months ,forget it! they are the biggest scam out there and now they are tring to send my mother to collections and she has nothing to do with it and did not authorize any of this ! they are liars and they will pay back for all the wrong they have done to everyone! They did not even have my password for my site to do anything with because i changed it right away as soon as i found out they were a scam .they even tried blocking me out of my own site, it said that i was not autorized to change my own pass word thank God i got past that with help.
These guys had worked for a real marketing company in Seattle and thought they new enough to go out on there own to scam people ,well there doing a good job of that and they need to be stopped, how many times do they have to be reported before they will be stopped !Everyone but them work hard for their money,Im pissed like everyone else we need to get a class action lawsuit togeather and anything they have said in there replies to all the complaints are lies dont beleive anything they say! All the reports that have been written are true because its happened to me as well LETS STOP THESE BASTARDS! and by the way your reseptionist is a rude B!T@& and don't think she isn't because she is ! You have a BAD so called company and you will pay for stealing from innocent people. ANY LAWERS OUT THERE THAT WANT TO HELP WITH THIS CLASS ACTION LAWSUIT THAT WOULD BE GREAT FOR EVERYONE! Is this even legal what there doing i know its not in Canada they would all be in Jail !
Joanne
Enderby, British Columbia
Canada
from my moms card without her permission and nothing being signed ,and i was told that the first 3 months were free and the next three were $79.99 so i emailed them to cancell before the 3 months were up and they replied by saying that i would have to pay the 3 months and i would get my money back ,if i wasnt satisfied, so i told them to cancel and keep the 3 month fee and give the rest back.Well that was a crock to, when i phoned they had not canceled and they said i couldnt get my money back and that i owed them for three months ,forget it! they are the biggest scam out there and now they are tring to send my mother to collections and she has nothing to do with it and did not authorize any of this ! they are liars and they will pay back for all the wrong they have done to everyone! They did not even have my password for my site to do anything with because i changed it right away as soon as i found out they were a scam .they even tried blocking me out of my own site, it said that i was not autorized to change my own pass word thank God i got past that with help.
These guys had worked for a real marketing company in Seattle and thought they new enough to go out on there own to scam people ,well there doing a good job of that and they need to be stopped, how many times do they have to be reported before they will be stopped !Everyone but them work hard for their money,Im pissed like everyone else we need to get a class action lawsuit togeather and anything they have said in there replies to all the complaints are lies dont beleive anything they say! All the reports that have been written are true because its happened to me as well LETS STOP THESE BASTARDS! and by the way your reseptionist is a rude B!T@& and don't think she isn't because she is ! You have a BAD so called company and you will pay for stealing from innocent people. ANY LAWERS OUT THERE THAT WANT TO HELP WITH THIS CLASS ACTION LAWSUIT THAT WOULD BE GREAT FOR EVERYONE! Is this even legal what there doing i know its not in Canada they would all be in Jail !
Joanne
Enderby, British Columbia
Canada
5 Updates & Rebuttals
Matt
Redmond,Washington,
U.S.A.
We Have Attempted To Make Contact, Customer Fails To Discuss A Resolution
#2UPDATE Employee
Fri, January 25, 2008
Joanne, Your report is full of holes and your remarks are far from the actual reality of the situation. You do realize you signed a 6 month agreement, giving us up until that time to perform any necessary services on your site to achieve ranking results on search engines. You canceled after 1 month, which is OK to do as long as you pay for the remaining 3 months of your agreement. Basically, since you didn't give us the time required to get results, you will have to pay an early termination fee to cancel (standard policy here for everyone). To this day I can still find your site on Google for the keywords we researched (which describe what you do perfectly), despite you canceling the service a month in (not giving us the full 6 months) and changing your password after only a portion of our work had been done. In addition, you voided your agreement once you changed the source code without first checking with us (it can be harmful to change them up all the time, and makes it more difficult to achieve results quickly). Bottom line, you won't be getting a refund due to the reasons listed above, you should stick with the program you signed up for and agreed to see through for 6 months until the full 6 months are up and re-evaluate at that time. If you still feel the same, cancel your account with no further obligation. Who knows, you may even be making sales by then which help on your way to a decent ROI. We may even be able to try extra things to improve the performance of your package, but you have to follow through with what you agreed to and work with us a bit. Otherwise, we do send monthly payment debts to collections. As an update to others, we did try to make contact with Joanne and succeeded, however she kept hanging up on me, yelling and using very fowl language, so it was hard to come to a resolution that way. Go to Google and type in her keywords, the site was on page 3 to 4 working its way up. Since they removed/changed our work it has dropped back to page 5 or 6, but still visible.
Concerned Citizen
Deerfield Beach,Florida,
U.S.A.
Hopefully the Attorney General Will Get Involved with Enough Complaints...
#3Consumer Comment
Fri, January 25, 2008
Hi Joanne, I'm so sorry to hear that you were hurt by this company. You're right. it's important for consumers to fight back. and not let companies get away with scamming innocent people. I feel so bad for all who have written in to ROR. after reading their reports. I've certainly had my share of bad experiences with fraudulent companys. I would suggest you submit a report with an account of your experience to the companys' State Attorney Generals office. unless maybe you had already done so. I know that if enough reports surface, they may take notice, and help consumers in their fight for justice. I wish you the best of luck.
Concerned Citizen
Deerfield Beach,Florida,
U.S.A.
Hopefully the Attorney General Will Get Involved with Enough Complaints...
#4Consumer Comment
Fri, January 25, 2008
Hi Joanne, I'm so sorry to hear that you were hurt by this company. You're right. it's important for consumers to fight back. and not let companies get away with scamming innocent people. I feel so bad for all who have written in to ROR. after reading their reports. I've certainly had my share of bad experiences with fraudulent companys. I would suggest you submit a report with an account of your experience to the companys' State Attorney Generals office. unless maybe you had already done so. I know that if enough reports surface, they may take notice, and help consumers in their fight for justice. I wish you the best of luck.
Concerned Citizen
Deerfield Beach,Florida,
U.S.A.
Hopefully the Attorney General Will Get Involved with Enough Complaints...
#5Consumer Comment
Fri, January 25, 2008
Hi Joanne, I'm so sorry to hear that you were hurt by this company. You're right. it's important for consumers to fight back. and not let companies get away with scamming innocent people. I feel so bad for all who have written in to ROR. after reading their reports. I've certainly had my share of bad experiences with fraudulent companys. I would suggest you submit a report with an account of your experience to the companys' State Attorney Generals office. unless maybe you had already done so. I know that if enough reports surface, they may take notice, and help consumers in their fight for justice. I wish you the best of luck.
Concerned Citizen
Deerfield Beach,Florida,
U.S.A.
Hopefully the Attorney General Will Get Involved with Enough Complaints...
#6Consumer Comment
Fri, January 25, 2008
Hi Joanne, I'm so sorry to hear that you were hurt by this company. You're right. it's important for consumers to fight back. and not let companies get away with scamming innocent people. I feel so bad for all who have written in to ROR. after reading their reports. I've certainly had my share of bad experiences with fraudulent companys. I would suggest you submit a report with an account of your experience to the companys' State Attorney Generals office. unless maybe you had already done so. I know that if enough reports surface, they may take notice, and help consumers in their fight for justice. I wish you the best of luck.
