Puneet
Lake Worth,#2Consumer Comment
Fri, March 20, 2015
Please dont use this company. I transferred my vehicle from FL to NC in March 2015 and had worst experience with the company. They damaged my car and on top of it delivered it late late dark cold night to me in NC so i was not able to inspect the vehicle and next day i found there was Big Dent on roof on my Car. My car is new Hyundai sonata 2013. I called them next day morning and they refused to file claim as i had signed BOL document. I find this really frustrating and annoying. I had to bear huge loss and this company cheated my so my advise to all please dont use this carrier even they have good ratings in BBB and that was the reason i had selected them for my move. If you need more info or Pictures email me at [email protected]
Shane
Las Vegas,#3Author of original report
Mon, February 14, 2005
The owner of Car Go Auto Transport called me as soon as he found out about this. He was very sorry and appologetic and gave a discount on my order without any questions and made sure I was justified. The employee that was providing the "false information" was strongly repremanded. Once I did find out were my car really was from a different employee, it was delivered as promised and in good condition. I would still recommend using Car Go for future transports and I am sorry that it had to come to this to expose one bad link. Every other employee that I dealt with was very friendly and got back to me quickly on all issues. If you you still question them, call them and ask for the owner and I am sure that you would feel confident having them transport your vehicle. Also Arizona Auto Transport and Garden City Towing had no affiliation with any of the problems listed.
Shane
Las Vegas,#4Author of original report
Mon, January 24, 2005
Garden City Towing had no involvement in this as I just found out. They were just the ones storing the car, Car-Go lied about my car being in transit already and lied about talking to the driver. The above story was all BS. I talked to the storage place and my car was just picked up on 1/21/05.