The company advertises that it supplies a complete VIN report for Free. Then they charge $1.00 processing fee which you have to give your credit card for in order to review the "FREE" report.
In addition they charge $18.95 monthly reoccuring charge for 12 months that is only disclosed in the fine print - not on their website advertising material.
I consider this very deceptive.
Also, I got nothing on my report. The car could be clean but I am suspect of the report because they couldn't even supply me with owner information and county tax information (which I can get for free through the county).
Karmen
Los Angeles,#2UPDATE Employee
Wed, April 24, 2019
Hello Linda,
We appreciate your feedback and apologize for the experience you had with our website and services.
Please feel free to contact me via email at [email protected] if you would like to obtain a refund for the charges you have incurred, or if there is further information that we may provide you with about your vehicle search.
Best Regards,
Karmen J.