Jeremy
Brick,#2UPDATE Employee ..inside information
Wed, May 08, 2013
The nature of the secondary gift card market, like any other secondary market such as Ebay and Amazon, is that there are inherent risks.
That being said, CardCash.com has a 45-day guarantee in place to protect our many satisified customers. We often take a loss on these cards that go bad during this time all as a way to protect the customer.
Our 45-day policy is clearly stated on our website and is sent with every package that we deliver.
Once the 45-day window has passed we can no longer guarantee cards.
Jeremy
Lakewood,#3UPDATE Employee
Wed, March 20, 2013
Our 45 day policy is industry standard, similar to Ebay and PayPal who also have a 45 day policy in the secondary market. The first issue was refunded promptly; the second one falls outside our 45 days.
We do verify all cards that come into our system. Occasionally some cards do go bad-those cards go bad after we have verified them. This is a rare occurrence and we have thousands of happy customers who save thousands annually through our discounted gift cards system.