#20
Wed, July 10, 2002
July 9, 2002
After filing a complaint with the NH Attorney General in regard to charging excessive "penalties for not following their company policies" and their 50 page contract, the company has returned a letter to the NH Attorney General "waiving the penalties". So I now only owe $49 for last months payment. But I do not even owe that (spending 8 months trying to close the account). They have provided NO SERVICE to me, and deserve no compensation. These people are getting away with extortion and deceptive contracts. I have had accounts with other card merchants and my account was canceled with ONE phone call and a follow-up letter THE NEXT DAY. Card Services Intenational is totally incompetent, and should be closed down. There should also be a government investigation into how they make their money. They seem to make more money through their legal department than they do through their product sales.
I WILL NEVER do business with this company again--or any company that uses them for card services. PayPal works and there are no fees.