- Report: #236334
Complaint Review: CarHop - Burnsville Minnesota
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CarHop
3511 W. Highway 13 Burnsville, 55337 Minnesota, U.S.A.
Phone:
952-736-9820
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CarHop sold me a $9,000 LEMON!! Burnsville Minnesota
*Author of original report: CARHOP
*Consumer Comment: When were you told....
*Author of original report: CARHOP
*Author of original report: CARHOP
*Author of original report: CARHOP
*Author of original report: CARHOP
*UPDATE Employee: Call our service department
*Author of original report: I did call!
Well.. i guess it all started when I went to CarHop and was financed for my 1998 Chevy Lumina everything appeared to be okay with it but a few weeks later I find that there was not enough coolant to water in my system and it was too late.. It all froze. This caused issues with my heat that wont work and my radiator leaking all over. Of course this was not covered under warantee so I replaced the radiator and thermostat.. still have no heat. A short time later my water pump and intake manifold gasket went out and CarHop did fix those things but I had to bring my car to a service shop they approve of an hour away from where I live. I picked up the car and it seemed better than it was.
I still have no heat though.. the car will not even start anymore and I was told to get a diagnostic done on the car. I paid for that and faxed the information to them. The assistant manager called me back and told me that hi and the service manager reviewed it and had "a good laugh." I don't find the situation funny and they won't come and get their car. They offered to put a used altinator in the car but I have to tow it to the shop an hour away.. and it will be a used part anyways.. that's not going to fix the fact that I dont have heat. I have talked to many people regarding the lemon laws in Minnesota and was unable to get help because of the year of my car. I don't want this vehicle anymore or all the hassles that come with it. Please DO NOT let this happen to you.. it's a joke and there seems to be no way out for me!
Lashanda
Owatonna, Minnesota
U.S.A.
I still have no heat though.. the car will not even start anymore and I was told to get a diagnostic done on the car. I paid for that and faxed the information to them. The assistant manager called me back and told me that hi and the service manager reviewed it and had "a good laugh." I don't find the situation funny and they won't come and get their car. They offered to put a used altinator in the car but I have to tow it to the shop an hour away.. and it will be a used part anyways.. that's not going to fix the fact that I dont have heat. I have talked to many people regarding the lemon laws in Minnesota and was unable to get help because of the year of my car. I don't want this vehicle anymore or all the hassles that come with it. Please DO NOT let this happen to you.. it's a joke and there seems to be no way out for me!
Lashanda
Owatonna, Minnesota
U.S.A.
8 Updates & Rebuttals
Lashanda
Owatonna,Minnesota,
U.S.A.
I did call!
#2Author of original report
Mon, April 21, 2008
As a reply to Ms. Bush.. I did call.. your warantee was up.. i paid out of pocket and have all the phone records etc. in this case. My heat works now.. no thanks to anyone affilitated with your employer. I still have the electrical problems though.. wanna fix all that? i owe more than i'll ever see out of this car. thats a rip off on its own. Aaron was the guy i spoke with from shakopee and Chris (female) who was the service person.. its all on record!
Ms. A. Bush
Edina,Minnesota,
U.S.A.
Call our service department
#3UPDATE Employee
Mon, April 21, 2008
Lashanda, we apologize for your problems and would be willing to inspect your heat problem if you gave our service department a call. I can guarantee no one in our service department "laughed" about such a problem, so if someone at a store said that we would appreciate your specific feedback.
Lashanda
Owatonna,Minnesota,
U.S.A.
CARHOP
#4Author of original report
Mon, March 17, 2008
i found this out.. just a few weeks ago while trying to figure out why my brake lights wont work! my mechanic told me this.. basically car hop has nothing to do with this car anymore.. i have put in 3,000 besides my regular payments of 262.63 a month just to keep this thing running.. i'm a single mother with two kids struggling and here sits my luminati at this ridiculous price.. i'll drive her til she dies too! i'll be lucky if i see 2,000 out of this car!
Lashanda
Owatonna,Minnesota,
U.S.A.
CARHOP
#5Author of original report
Mon, March 17, 2008
i found this out.. just a few weeks ago while trying to figure out why my brake lights wont work! my mechanic told me this.. basically car hop has nothing to do with this car anymore.. i have put in 3,000 besides my regular payments of 262.63 a month just to keep this thing running.. i'm a single mother with two kids struggling and here sits my luminati at this ridiculous price.. i'll drive her til she dies too! i'll be lucky if i see 2,000 out of this car!
Lashanda
Owatonna,Minnesota,
U.S.A.
CARHOP
#6Author of original report
Mon, March 17, 2008
i found this out.. just a few weeks ago while trying to figure out why my brake lights wont work! my mechanic told me this.. basically car hop has nothing to do with this car anymore.. i have put in 3,000 besides my regular payments of 262.63 a month just to keep this thing running.. i'm a single mother with two kids struggling and here sits my luminati at this ridiculous price.. i'll drive her til she dies too! i'll be lucky if i see 2,000 out of this car!
Lashanda
Owatonna,Minnesota,
U.S.A.
CARHOP
#7Author of original report
Mon, March 17, 2008
i found this out.. just a few weeks ago while trying to figure out why my brake lights wont work! my mechanic told me this.. basically car hop has nothing to do with this car anymore.. i have put in 3,000 besides my regular payments of 262.63 a month just to keep this thing running.. i'm a single mother with two kids struggling and here sits my luminati at this ridiculous price.. i'll drive her til she dies too! i'll be lucky if i see 2,000 out of this car!
Gabriel
Corpus Christi,Texas,
U.S.A.
When were you told....
#8Consumer Comment
Sun, March 16, 2008
that your car may have 'possibly' been in a flood? Before or after you bought it? Regardless, $9,000 is way too much for a '98 Chevy Lumina, assuming you bought it this year or last.
Lashanda
Owatonna,Minnesota,
U.S.A.
CARHOP
#9Author of original report
Sun, March 16, 2008
so here it goes again! i get the d**n thing running what a joke.. i've been pulled over like 5 times now because i have no brake lights! i've replaced everything imaginable and theres still nothing.. I was told that this car was possibly in a flood.. and it could be a short in the wiring! its basically like trying to find a needle in a haystack! ONLY $3500 more to pay off lol what a flippin JOKE!
