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  • Report:  #876816

Complaint Review: CarHop - Kansas City Kansas

Reported By:
Beckyk66086 - Tonganoxie, Kansas, United States of America
Submitted:
Updated:

CarHop
5041 State Ave., Kansas City, KS Kansas City, Kansas, United States of America
Phone:
913-287-3200
Web:
carhop.com
Categories:
Tell us has your experience with this business or person been good? What's this?
This place is INSANE!  I bought a car from there due to soo many things still being in my name from my divorce.  This was my first mistake. 

My second mistake was picking up my car after hours.  Shortly after picking up my car it started messing up.  Needless to say No one was around to help on a Friday night. 

My third mistake was not checking the internet before contacting them.  Another thing I will regret once more break downs occur.

I have spent soo much money and missed work due to this company not caring about thier customers.  I have filed a report with the BBB, KS Attorney General and I am about ready to start with media outlets. 

This place gives car dealerships a BAD name.  NEVER buy a car from here.  I was given only 2 choices on vechicles and that was after they told me that I had to fill out an application before I could look at what I wanted to get.  I felt like I was forced to get this car.

I later found out through a friend of my husbands that he could tell that the car had been wrecked.  NO help from CarHop on this issue either due to the fact that nothing is on CarFax.

So 2 new sets of tires, a new rear axel, and car broken down yet again and repairs denied today.  all since August of 2011. 

BUYER BEWARE







2 Updates & Rebuttals

CarHop Auto Sales & Financing

South Dakota,
United States of America
CarHop would like to help.

#2UPDATE Employee

Thu, May 03, 2012

We would like to help resolve your concerns. If we knew more about your situation and got additional feedback, we could address your concerns and work to improve your experience. You can reach us at [email protected] or toll free at 1-800-662-2746.

Report Attachments

Robert

Irvine,
California,
U.S.A.
Your fourth mistake..

#3Consumer Comment

Wed, May 02, 2012

Was to not have your mechanic check out the car before you bought it.  If they refused that should have been enough to get you to turn around and leave.

I felt like I was forced to get this car.
- Really?  So how big was the gun they held to your head to force you to do that?    Oh they didn't hold a gun to your head..well perhaps not just walking out was your 5th mistake.

With all of these mistakes, if you were ripped off, you let them do it to you.  Hopefully you have become wiser into the meaning of "As-Is" when you buy a car.

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