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  • Report:  #564138

Complaint Review: carhop - maplewood Minnesota

Reported By:
terry - brooklyn center, Minnesota, United States of America
Submitted:
Updated:

carhop
1908 rice street maplewood, Minnesota, United States of America
Phone:
651-487-1000
Web:
Categories:
Tell us has your experience with this business or person been good? What's this?
I  brought a 1996 olds cutlass sup  and they charge me 6400 dollors for the car .and I had to spend 700.00 dollars for repairs .

I ask for them to help me with the handles on both sides and they said no
they are nothing but scams..


1 Updates & Rebuttals

CarHop

United States of America
CarHop

#2UPDATE Employee

Mon, March 22, 2010

 

Although it is unfortunate when any customer has mechanical issues, unforeseen problems do sometimes occur with used vehicles.  To best assist our customers, every vehicle purchased includes a 72 hour Satisfaction Guarantee which allows a vehicle to be returned within 72 hours if our customer is not satisfied.  In addition, each vehicle includes an 18 month / 18,000 limited warranty.  Since this is a limited warranty, the covered items are clearly listed in the paperwork each customer reviews and signs with their approval prior to purchase.  We would happily cover any items included in the warranty.  

 

You can reach us at [email protected] or toll free at 1-888-826-4227 for direct assistance.  We take customer service very seriously and would like to learn more about your situation.  CarHop has a long-standing strong rating with the Better Business Bureau and we are committed to continuing that level of excellence.

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