- Report: #1450475
Complaint Review: CARiD - Cranbury NJ
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Author Confirmed
Why?
CARiD
1 Corporate Drive Cranbury, 08512 NJ, United States
Phone:
609-642-4700
Web:
https://www.carid.com
Categories:
Business Rating:
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CARiD Worst Customer Presales Service Cranbury NJ
Tried using a coupon, but it would not work. Emailed about gaining a working one. They said they would provide one, but I would have to provide the product details so they could order it for me.
Gabe Fuentes responded, "Provide us your complete Year, Make and Model to ensure fitment and your complete shipping address." Notice the poor use of English grammar? Fitment: A fixed item of furniture or piece of equipment, especially in a house. Hispanic operators, stiff neck New Jersey type.
"This will never work." I respond. "I already have the items in the cart for two days now. The truck mat configuration involves, colors, thread, logo type, vinyl edges color and type, numerous configurations far more complex than simply stating a year make and model."
Forget it, they want to talk to someone to pull some of that New Jersey sales baiting: "The thing is that we do not have any special code for 5% which we can share with our clients and only the agent can apply such discount." was the reply of agent Tammy Vorts.
What a waste of time. Instead, ordered from AutoAnything. https://www.autoanything.com Where they not only offered a discount, the total was $70 less than CARiD with free shipping! Order took 10 minutes. CARiD strung me on for four days, with no conclusion.
Never CARiD, it is one of the worst in customer service, as many other users here testify.
