- Report: #236999
Complaint Review: CarMax - Richmond Virginia
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CarMax
12800 Tuckahoe Pkwy Richmond, 23238 Virginia, U.S.A.
Phone:
800-222-7629
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CarMax Blacks/ minorities management are being unfairly fired and transfrerred out of the chicago offices, central region. Class actions are being prepared now Richmond Virginia
Discrimination is still alive in the Chicago locations of Carmax Superstores. The central region of Carmax includes the Chicago offices as well as Kentucky,Kansas and surrounding states. Blacks and Minority managers and associates at these locations are being demoted, transferred and fired at alarming rates.They have been subjected to name calling,the posting offensive pictures and told to stay out of sight of white customers.
Several complaints have been lodged with the corporate offices in Richmond Virginia, yet nothing has been done. Carmax requires arbitration in leiu of filing lawsuits so they can keep these complaints secret. But secret no more. Some of these employees are in the process of filing class action in these matters. Leave a messaqe here if this happened to you at any Carmax store.
Larita
Marietta, Georgia
U.S.A.
Several complaints have been lodged with the corporate offices in Richmond Virginia, yet nothing has been done. Carmax requires arbitration in leiu of filing lawsuits so they can keep these complaints secret. But secret no more. Some of these employees are in the process of filing class action in these matters. Leave a messaqe here if this happened to you at any Carmax store.
Larita
Marietta, Georgia
U.S.A.
3 Updates & Rebuttals
Jim
Orlando,Florida,
USA
And...
#2Consumer Comment
Fri, May 18, 2012
And you forgot the rest of the story...
Cassius Clay, Mohammed Alimony or whatever he calls himself these days, the big mouth, coward, draft dodger is a "role model" for the black youth of America.
Farrakahn loves all people and all races.
Al Sharpton is so, so concerned about truth.
Travon Martin was just a darling young man who was out for a tip toe thru the tulips night and all his school suspensions were because of identity theft.
Tracey Martin, his father, is just a concerned loving father and is so concerned for family values despite all of his drug convictions in Miami-Dade county, Florida!
AL
United States of AmericaQuickly thrown under bus
#3UPDATE EX-employee responds
Fri, May 18, 2012
I was one of the better sales associates at the CarMax in Glencoe IL. Always a top performer and one of the highest scoring employees on the customer survey, Voice of the Customer report.
After nearly 2 years of outstanding performance one day I had an unfortunate encounter with an abusive customer. After being personally insulted by a customer who was dissatisfied with their appraisal I inadvertently asked them not to come back. I quickly apologized and confessed the incident to my manager who promptly threw me under the bus and had me fired.
My fate was left to an anonymous upper management faceless committee. I was given no opportunity to defend myself. No matter how much I begged, bargained or pleaded to my local store manner I would find out a few days later nothing mattered to CarMax upper management other than quickly dismissing me.
I tried writing a couple of letters to the regional manager hoping after time cooler heads would prevail and I could have another chance to prove myself but these requests would go unanswered.
I'm sorry for what happened but it is apparent there is no tolerance or forgiveness in the CarMax family. I understand why I am an ex employee but I really thought I deserved a better fate. CarMax will spend a lot of $$ in the future recruiting and training a replacement. It is unfortunate they do not recognize the value of retaining good associates. Thats just the way they are. In conclusion, Do not make a mistake, you will get tossed under the bus.
Norris
Columbia,South Carolina,
U.S.A.
How Were You Ripped OFF
#4Consumer Suggestion
Mon, February 26, 2007
I am unable to decipher your complaint. Are you an ex-employee that was fired? Were you working at a dealership in Chicago, Kentucky, etc? If the answer is no, where did you get your information? Your boyfriend thowing up the race card as the reason he was terminated and had to move back to Georgia?
