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  • Report:  #273385

Complaint Review: Carnival Cruise Fascination - Miami Internet

Reported By:
- White Plains, Maryland,
Submitted:
Updated:

Carnival Cruise Fascination
carnival cruise.com Miami, Internet, U.S.A.
Web:
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Categories:
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This report is in regards to the Carnival Cruise employees misused of credit card information. Some friends and I went on this cruise using either our credit cards or share check card for the "sail and sign" account on board. Once on board we didn't receive our charges until the morning of disembarkment. Some charges were not correct...meaning they didn't match with our bank compared to our charges. The cruise line is still trying to fix this matter. But the real problem comes when we get home. A week after the cruise, me and a friend (who was on the cruise) were both in a identity theft and we were the victims. Her credit card was used from different cities of Florida. They charged up to $1000.00 on her card. As for me they charged up to $500.00 but was caught in time! We didn't use our credit card at all in the Bahamas or Miami.

We paid with cash for the whole trip until we got on the boat. We only used our credit card for Sail and Sign! We both contact carnival cruise to explain to them our situation and was told until the police contact them.... they can't do anything about it! I have contact my police dept. to start a investgation. I'm willing and ready to pursue all actions aganist this crime. I don't know how carnival cruise conducts people personal information, but it's not well enough! So, this report is to warned citizens that when you travel with carnival to use only money! Your credit card information is open to the world to use!

Sheka

White Plains, Maryland

U.S.A.


5 Updates & Rebuttals

Sheka

White Plains,
Maryland,
U.S.A.
Caught!!!

#2Author of original report

Mon, August 25, 2008

The police dept. of sereval different counties of Florida are still doing research on this matter. I given my money back from the accident, but never was given a explantion from carnival cruise line for this crime. So, watch out when you go on a cruise.


Steven

Jacksonville,
Florida,
U.S.A.
You can check your charges at any time

#3Consumer Suggestion

Sun, October 21, 2007

Even though you don't get a full bill until the end of the cruise you can check on your bill at any time and pay parts or all of it or even cancel the charges (but of course you cannot bill more things to the account afterwards unless you give them that much extra cash). Charges add up quick especially if you don't pay any attention to what you are drinking and how much it costs. Then add in shore excursions, it can easily go up to 500 or 1000 dollars. Even though you said you paid cash did you reserve a hotel room for the trip with a credit card?? Did you show that card when you got to the hotel?? Did they run it and then keep it on file till you paid cash?? Anything could have happened. You can also supply a cash advance for the cruise when you check in.


Steven

Jacksonville,
Florida,
U.S.A.
You can check your charges at any time

#4Consumer Suggestion

Sun, October 21, 2007

Even though you don't get a full bill until the end of the cruise you can check on your bill at any time and pay parts or all of it or even cancel the charges (but of course you cannot bill more things to the account afterwards unless you give them that much extra cash). Charges add up quick especially if you don't pay any attention to what you are drinking and how much it costs. Then add in shore excursions, it can easily go up to 500 or 1000 dollars. Even though you said you paid cash did you reserve a hotel room for the trip with a credit card?? Did you show that card when you got to the hotel?? Did they run it and then keep it on file till you paid cash?? Anything could have happened. You can also supply a cash advance for the cruise when you check in.


Tallulah-phoebe

Beverly Hills,
California,
U.S.A.
Identity theft?

#5Consumer Comment

Sat, October 20, 2007

Okay, so your credit card had charges from several Florida cities ... what does this have to do with your statement of "identity theft"?? Did someone steal your IDENTITY, or simply use your credit card without your permission?


Cory

San Antonio,
Texas,
U.S.A.
My Experience

#6Consumer Suggestion

Mon, September 10, 2007

Several years back went to Vegas. Went to the hotel, gave them my card which they said wasn't excepted. No big deal gave them another. Now I only use cards for travel; airlines, hotels and rental cars. Now I'm kind of pissed cause the first one has a high limit so when I get back to S.A. I call USAA and want to know why. They tell me you were out of your usual area so we declined it. Good job USAA. Before I went on a cruise last month, told them when, what dates and where I was going. They authorized the card to be used at those locations only during those dates only. Pretty smart.

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