- Report: #269203
Complaint Review: Carnival Cruise Lines - Miami Florida
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Carnival Cruise Lines
3655 NW 87 Avenue Miami, 33178-2428 Florida, U.S.A.
Phone:
305-599-2600
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Carnival Cruise Lines ripoff Lost Luggage with all medications, offered no assistance said I would hear from someone in weeks Miami Florida
Carnival Cruise Lines lost my luggage after a two week cruise with all of my MEDICATIONS , not to mention my other valuables and souvenirs. I was sent home without it with the understanding that it would be delivered to the airport for my flight.
I started calling Carnival and for two days I was treated rudely (especially by Guest Relations Supervisor, Martha Colon. I express issues with insurance and refilling the prescriptions and the necesscity to take them.
I was told too bad, someone would contact me in Eight weeks. I have sadly received a letter confirming the conversation.
Cc
Delran, New Jersey
U.S.A.
I started calling Carnival and for two days I was treated rudely (especially by Guest Relations Supervisor, Martha Colon. I express issues with insurance and refilling the prescriptions and the necesscity to take them.
I was told too bad, someone would contact me in Eight weeks. I have sadly received a letter confirming the conversation.
Cc
Delran, New Jersey
U.S.A.
3 Updates & Rebuttals
Anonymous
Rogersville,Missouri,
U.S.A.
Don't put medication in checked luggage
#2Consumer Comment
Tue, April 15, 2008
That is the first thing you learn about traveling : DON'T PUT MEDICATION IN CHECKED LUGGAGE !!!
Cory
San Antonio,Texas,
U.S.A.
No Brainer
#3Consumer Suggestion
Thu, August 23, 2007
Just got off a carnival cruise on Monday. YOU had the choice of walking off the ship with a small bag with your meds and valuables in your hot little hand. They give you the choice of putting your bags out the night before OR hauling them out yourself. Now, if you didn't want to carry off all the big bags, you could have put those out the night before and taken your meds and valuables in a small carry on the next morning. Kind of like checking your meds/valuables on an aircraft where they might get lost instead of carring them on yourself. Like I said, a no brainer. This was my first cruise but I got all the tips from my folks who have gone on dozens. I hauled all my stuff with me onto and off the ship directly, nothing got lost and gave us an extra few hours on the ship upon arrival and got off ahead of everyone else. Had a good time.
Michael
Summerland Key,Florida,
U.S.A.
Just a little more info, please
#4Consumer Comment
Wed, August 22, 2007
Simply stating that someone lost your lugguge is rather vague. Please elaborate with the circumstances. Was it a matter of putting your luggage outside your room the night before, then never seeing it again? Did Carnival state whether or not they actually had your luggage?
