I ordered some skin and eye cream from an online company. It did not contain any instructions, phone number to call, or anything to tell me how to cancel any further products. I luckily found a report on this product that gave me the phone number so I called the company. I spoke with someone by the name of Chris, who was not the brightest bulb in the box!!! He asked for my last name several times. I then had to spell it more than once. He then asked for my zip code and said he could not find my account!! He did not have the zip code right. I went throught my zip code with him 5 times before he could get it right. He then proceeded to try to sell me another product, knowing that I was cancelling my acount!!! He said my cancellation number would come in my e-mail!!! He also finally said that he had cancelled my order!!