- Report: #310191
Complaint Review: CEC Solutions LLC - McLean Virginia
-
Author Confirmed
Why?
CEC Solutions LLC
8200 Greensboro Drive, Suite 900 McLean, 22102 Virginia, U.S.A.
Phone:
888-747-4119
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
CEC Solutions, LLC CEC Solutions - 'Don't do business with these people!' McLean Virginia
This company is very deceiving. I was told I would receive a computer with a printer after the down payment and 5 consecutive payments. It never happened and i didn't receive the computer. I'm on hold with the customer service right now which has been 15 minutes waiting time. I will take legal action on this situation immediately. It's messed up I went on the internet to find the website and I see this 'RIP OFF REPORT'. This is completely wrong. I'm only 24 yrs. old, single parent and wanted to buy this for my daughter. I work hard for the money that has been taken.
Help me....
Freeport, New York
U.S.A.
Help me....
Freeport, New York
U.S.A.
1 Updates & Rebuttals
Tim
Mclean,Virginia,
U.S.A.
Customer needs to take the time to understand layaway
#2UPDATE Employee
Tue, February 26, 2008
We require a down payment and 5 consecutive weekly payments to be approved for our financing. Our system is automated which means that if all 3 criteria is met, all customers will receive our installment agreement that allows us to remove their purchase from layaway which is how all customer including this one initially enroll into our program. Once we have a fully executed installment agreement, we are then able to finance the balance of the purchase, ship out the merchandise and begin our monthly reporting to all 3 credit bureaus. We are a lender that is required to verify that all of our customers understand our financial program, and we are also required to verify our customers ability to repay the lines of credit we issue out. If a customer is not willing to contact us for clarity, it usually means they never had intentions to honor their terms and conditions. We simply make more money delivering merchandise to customers, so it is always our intention to do just that. If you plan on making your payments then you have no reason to complain because you will receive your merchandise. This customer needs to contact us via our customer care email ([email protected]) and we will be happy to review her account so that we can help remove her purchase out of its current layaway status and deliver her merchandise.
