- Report: #1377927
Complaint Review: Cellular Outfitter - Riverside California
Reported By:
deelinney -
CATAWISSA, Pennsylvania, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
Cellular Outfitter
4105 Indus Way Riverside, 92503 California, USA
Phone:
714-278-1930
Web:
cellularoutfitter.com
Categories:
Business Rating:
(0)
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Cellular Outfitter [email protected] company will not send a RMA return/exchange slip to return items for the correct ones.Don't answer emails/calls. Riverside California
I went to cellular outfitter.com site to order cellphone items after seeing good reviews. I typed in Moto G 4th gen in search box for the phone type to order items. Site had Moto G regular items listed and they were ordered by mistake. I have tried many many times to email and to file return forms to get a RMA slip to enclose with items to be returned to never get a response or email back with a slip to print and return. I have called their CA business twice and only get a recording with no return calls. BAD for business.
Jane at support@cellularoutfitters sent me an email stating to fill forms again and get a RMA slip, which she sent to me over a week ago and still nothing. I need to return items and get a correct size exchange or a full refund which they do not want to do.
The items I received are usless and will not fit the phone. I have all the emails in my folder that I sent and the only reply email from Jane, which was helpless. My total was $29.98 and feel this company is a RIP OFF and I need a FULL REFUND.
