Complaint Review: Cellular Sales of Knoxville (Brockport NY location) - Brockport New York

@ whoever just wrote about how great Csoki is on 7/26......you have clearly drank the kool aid!!

-from ex employee who was always top 5 on my team for 2 years who left on own terms due to the unethical practice of Cellular Sales. The expenses of working for CS is outrageous.

P.S. I worked in multiple markets and it was the same thing in every one.

I have worked for Cellular Sales of Knoxville (CSOKI) for over 6 months now and have never witnessed anything short of a great company.  To give some backstory on a lot of the "fraudulent actions" taken by the company, I will begin listing practices:

-You are liable for what goes missing on your shift!  If it was there at night, there in the morning, and gone at night, who took it?  You or one of your customers?  So who's fault is it?  Pretty simple really.

-If I want to take an item for myself, I then check it out to myself!  That means that I will be personally charged for it, not the people working.  It will never show up as missing.  Each person has a personal inventory that these checked out items go into.
-While in training, it's not just your test scores that get looked at!  A guy was hired in my market that showed up to training in a t-shirt and shorts.  It's business profession attire at all times.  Needless to say, he was sent home and was not hired.  That is why in training, Snelling does the hiring. 

-Drug tests are done at Snelling approved sites!  I drove 1:15 for mine, but EVERY company has certain sites they use. 
-With the money you make from selling, you should make up for the money it costs to drive, eat, ect.!  I feel terrible when I go home and I haven't made $300+ in a 7 hour shift.  If I have to drive 2 hours a day to make over $42 per hour, I'm okay with that.

-You do NOT get paid (other than triaing wages) for up to 90 days of being hired on and out of training!  This is probably the worst part of the job.  The first three months SUCK because you're broke.  This doesn't mean you work for free.  What I never see people on here complaining about, is if you were here for at least 3 months, you have 2 if not 3 checks coming to you when you quit.  To the cool guy working in GA, after reading your post, if you were making $10k per month, why did you quit?  is $120k a year not good enough for you?  Sounds like eveything has been fluffed a bit to me.

-When on the leaderboard, the top reps are actually hitting Tier, so therefore are ACTUALLY MAKING THAT MUCH. 
-Who takes an hour lunch?  You can come and go on the sales floor as you please, smoke when you want, and are expected to push hard to sell and make money.

-When in a team meeting for the first time, still in training (meaning you have been with the company less than 4 weeks and can't even sell yet) and you are more worried about your breaks than you are about getting better, this is not the job for you!  Sorry bud, get used to it.  Unions had their time and place, now they are just ruining the workplace.  If you want that break, apply at GM, Ford, or wherever.  I'm sure that's some nice job security as well......

-Team leads are as close to managers as you can get short of a regional director.  They do all the scheduling, questions, help with issues, ect.  Team leads push everyone to get better, not deligate meaningless tasks.  Make sure you do NOT confuse a team lead with a manager.  WORLDS different. 

Bottom line:  This is a GREAT company! I love my job, I like my coworkers, and I don't plan on going anywhere.  If you want a simple 9-5, M-F job where you go home to your wife and little suzie and little billy at night and no care in the world and no obligations to speak of, THIS IS NOT FOR YOU!!!!  For people who like making rediculus amounts of money for the time they work (I work about 16 days a month and make $5k a month so far) and can handle stress, this job is perfect. 

I have been working at Cellular Sales for over 6 months now and love it! In fact I think most companies should mimic Cellular Sales dedication to their employees. I know my team has a very relaxed work environment and a more than friendly team of sales professionals.

I have personally worked with two of the ex-employees that have filled rebuttals below and can say that their contracts were terminated for reasons that any company on Earth would see fit. One of the employees consistently under-performed, and could not meet goals that were stated at the beginning of the hiring process for each contractor. The other ex-employee was very shy and did not fit in with our outgoing team mentality.

It is one thing to be angry that you were "let go" from a company because of YOUR performance, but to try to sabotage a company's reputation that does truly take an active part of improving each and every contractor they work with. I mean how many other companies can you call the state director and actually have him listen to your ideas on a daily basis?

Just my opinion though.

Stumpy: Please send your name and contact information and details sorrounding your termination to [email protected] and someone will contact you soon.

Thanks

dave when those benefits cost 600 a month you will not bring alot home no matter what you do for this company

ranman99   i worked in malone store two of us got the same call on dec 16 out of nowhere. how do we get in class action  suit

ranman99 how do i get in class action on dec 16 same thing happened to my self and another sales person  just got a phone call saying my sales were not satisfactory you cant do sales and trobleshoot phone problems when no one else working with you know 0.

ranman99   I worked in malone store and the same thing happened to me on the 16th dec. also along with another employee  how do we get in the class action
                 t

I'm currently a rep for cellular sales. Just so you know CSOKI is hiring all independent contractors to be full time employees with full benefits. 

It sounds like you guys ruined a very good opportunity.

I learned from another forum that there will be a class action suit filed the first week of January against Cellular Sales of NY LLC. (Luke F. and Tim B.) A few Independent Contractors (Employees by law) from far upstate NY were treated badly by the organization and obtained legal council. More details will be forthcoming. The plaintiffs intent to involve the IRS as Friends of the Court (Amicus curiae) in order to bring CSOKI labor practices to a hult. Could this finally be the end of Cellular Sales INC. Lets pray this goes through. From what it sounds like the Plaintiffs want to get ALOT of media attention to this issue.

It may be of interest to you and to other trainees and employees of Cellular Sales to know that New York State has an ongoing investigation into misclassification of workers (particularly relevant here: illegal manipulation of the term "independent contractor")--for more information, see NY State Department of Labor, "Misclassification of Workers," at http://www.labor.state.ny.us/ui/MisclassificationofWorkers.shtm

I also put in a online application thinking I was being called by Verizon Wireless.  I was asked to travel one hour away for a drug test, but said there has got to be a place closer. They did find one; this sounded weird in the beginning to me.  I sent Luke a few emails, he did not reply. While in the arrangement stages of the hiring talking to Annette I found this by mistake!  I started to ask allot of questions to my tax man etc. about the terms of a 1099 in this situation.  No one told me about the bank you would have to hold either.  I found it by reading this. I was not told about the LLC until the night before I was going to get the times dates to shadow in store after that the next week I would go out of state to train. It was then I was also sent a email telling me about the weekly meetings to that you were expected to travel to with no pay. I received a email with the links for the LLC, my father-in-law died that night.  I sent a email stating that, and I got the same phone message " Do not contact anyone from Cellular Sales until you call this number first.  I called, and they took back their job offer.  I knew that was reason for the call after reading this report.

The whole thing is very weird.