- Report: #1206088
Complaint Review: CellularOne - Nationwide
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Author Confirmed
Why?
CellularOne
Nationwide, USA
Web:
https://www.cellonenation.com/MyCellularOne
Categories:
Business Rating:
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CellularOne 4G Nation Wide CellularOne Martha-CellularOne rep rude and of no help with information Mail Paperwork Nationwide
CellularOne has very poor service in my area, have requested twice to have area checked out. Gave me a discount of $25.00 a month for three months then $10.00 a month for six months later on. By doing so it extended my contact two years even through I own my own phone. I just paid them $100 dollars to get out of my data program because I couldnt use it at my location and thought that would be cheaper than keeping it for two more yearts. Tried talking to Martha a rep who was rude and not willing to extend any information or help other than saying it would have to be checked out for service in our area. She said I turned in a service complaint in 2008 and didnt know I had turned in one recently. I asked if I had signed any contract with CellularOne and she told me it was all verbal and no signature required but I was legally held to the contract. CellularOne is nothing but a waste of time in our area, AT&T was much better even though the cost was a little more. I would never recommend anyone trying CellularOne and if they do beware of contrct traps.
