- Report: #158602
Complaint Review: CellularOne - Seminole Oklahoma
-
Author Confirmed
Why?
CellularOne
Seminole, 74868 Oklahoma, U.S.A.
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
CellularOne RIPOFF 30 day notice to cancel service. Seminole Oklahoma
Warning. Cellular One requires 30 days to cancel their contract. Read the letter I sent them below.
How can you put into a contract that you have to give a 30 day notice to cancel??? This is just one way of screwing me out of one months bill. In the town I live in there are two cell providers. I was with US Cellular before my 4 years with you and I went back to them because they were more competitive. I WILL NEVER go back to Cellular one again and I will tell everyone you SCREWED me out of another 30 days. What sore loser you are as a company. Just because I left your service. I am pissed and I will be telling people. Maybe you should consider how this effects your company. 4 years of paying on time and you just take advantage of me in the end. It is not my fault that someone else beats your price. Had your price been completive I would have never left your service. Please forward this to upper management to let them know how bad they are pissing people off just to get an extra month out of them.
Better read the fine print of your contract first.
Kevin
Seminole, Oklahoma
U.S.A.
How can you put into a contract that you have to give a 30 day notice to cancel??? This is just one way of screwing me out of one months bill. In the town I live in there are two cell providers. I was with US Cellular before my 4 years with you and I went back to them because they were more competitive. I WILL NEVER go back to Cellular one again and I will tell everyone you SCREWED me out of another 30 days. What sore loser you are as a company. Just because I left your service. I am pissed and I will be telling people. Maybe you should consider how this effects your company. 4 years of paying on time and you just take advantage of me in the end. It is not my fault that someone else beats your price. Had your price been completive I would have never left your service. Please forward this to upper management to let them know how bad they are pissing people off just to get an extra month out of them.
Better read the fine print of your contract first.
Kevin
Seminole, Oklahoma
U.S.A.
1 Updates & Rebuttals
Adolph
Elkhart,Indiana,
U.S.A.
Kevin, that's standard if not common practice in the cellular industry.
#2Consumer Comment
Wed, September 28, 2005
I started with Centennial years ago. They required a 30 day notice of cancellation.I typed up a "document of cancellation" and dated it. I had one of the staff members sign MY copy. I'd heard too many stories of cancellations not being acknowledged. . A close friend terminated service at Nextel. Same deal. 30 day notice, he also obtained a dated,signed acknowledgement from Nextel. . We're both with Verizon right now. Verizon's policy:"You may cancel without penalty in the first 15 days, paying only for servic received. Termination (by the customer OR VERIZON!) before end of contract:(after the 15 day 'trial' period terminates)the customer pays up to $175.00 per phone number. All terminations when month-to-month is reached (contract fullfilled)will become effective on the last day of that billing cycle." . To read the entire contract is scary! 12 pages of small print. Within this "small print" is an automatic agreement for the customer to submit to "Mandatory Arbitration". Now that's a real deal. THEY cooose the 'arbitrator'. . It is my considered opinion that most cellular carriers deliberately make their respective plans, billing, and information released as confusing as allowable. 9 out of 10 of their employees are basically without any product or procedure knowledge. They're just as confused. . The entire contract for the most part does nothing but limit the options of the customer. It does, however, give the carrier carte blanche on most anything they want to do. No changes or disagreement with the contract is permitted. Not even one word. Don't like the contract? "Don't let the door hit you in the a$$. See ya!"
