- Report: #353083
Complaint Review: Cellulean - Brea California
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Author Confirmed
Why?
Cellulean
2881 Saturn St Suite D Brea, 92821 California, U.S.A.
Phone:
866-622-3550
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Cellulean doe not back it's 100% satisfaction guarantee that is displayed on top of their webpage Brea California
I ordered the trial offer for ten dollars after speaking to a representative. When my trial arrived, there was no paperwork in the box to state shipping date or other information.
I tried the product and decided to return it due to it not working as claimed. I returned it 27 days after arriving the trial bottle. The next day, I received a box with another bottle and I checked my credit card to find that the company had charged me for another bottle. Again, no paperwork in the box.
I have spoken with the supervisor, Sandra (#55), two times but I am unable to get my money back. Sandra sent as request to billing and states that billing will not refund my money. She says there is no one I can speak to in billing. I said I was going to return the bottle and wanted my money back but she said that would not happen. What a ripoff!
Connie
Belvidere, Illinois
U.S.A.
I tried the product and decided to return it due to it not working as claimed. I returned it 27 days after arriving the trial bottle. The next day, I received a box with another bottle and I checked my credit card to find that the company had charged me for another bottle. Again, no paperwork in the box.
I have spoken with the supervisor, Sandra (#55), two times but I am unable to get my money back. Sandra sent as request to billing and states that billing will not refund my money. She says there is no one I can speak to in billing. I said I was going to return the bottle and wanted my money back but she said that would not happen. What a ripoff!
Connie
Belvidere, Illinois
U.S.A.
