- Report: #282811
Complaint Review: Cenco Magazine Service - Fresno California
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Author Confirmed
Why?
Cenco Magazine Service
3585 West Beechwood Avenue#106 Fresno, 93711 California, U.S.A.
Phone:
800-423-6712
Web:
N/A
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Business Rating:
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Cenco Magazine Service, Kay Wilson Magazine Club Directior, Alyisha, Melissa, Danyal They dictate to you the magazines, they are going to send you, if you want to change them it costs you, wanted to cancell subscription they won't let you Fresno California
January 2007 we got a phone call, regarding a subscription to magazines. Telling us we can change subsriptions, ect. January 25th 07, my husband went on workman's compensation and still to present 11/07 not back to work.
Cenco has you locked into a 2 year subscriptions with you owing $1085.76 at $37.00 per month. You can not cancel. Now they sent us to collections.
Misrepresentation, along with not sending you magazines your interested in, but they want you to pay for them. Ask for them to change your address, it takes them 5 months. Change your subsriptions, that will take 5 months before, they even start to come.
We have an autistic son, and due to our circumstances, and the expense of our son, which is alot, they are last on the list for getting payed!! We have enough to live, keep a roof over our head, and no room for extras like magazines. Then they send you 3 or 4 so they say complimentary issues of what ever they want.
What company doesn't let you cancel? They are misleading, and very indignent when it comes to getting their money!!!!!
Outofwork
Chula Vista, California
U.S.A.
Cenco has you locked into a 2 year subscriptions with you owing $1085.76 at $37.00 per month. You can not cancel. Now they sent us to collections.
Misrepresentation, along with not sending you magazines your interested in, but they want you to pay for them. Ask for them to change your address, it takes them 5 months. Change your subsriptions, that will take 5 months before, they even start to come.
We have an autistic son, and due to our circumstances, and the expense of our son, which is alot, they are last on the list for getting payed!! We have enough to live, keep a roof over our head, and no room for extras like magazines. Then they send you 3 or 4 so they say complimentary issues of what ever they want.
What company doesn't let you cancel? They are misleading, and very indignent when it comes to getting their money!!!!!
Outofwork
Chula Vista, California
U.S.A.
2 Updates & Rebuttals
Noreen
Internet,Canada
Don't purchase subscriptions from these people
#2Consumer Suggestion
Sun, October 25, 2009
They circulate via telemarketing (phone) and online (email, advertisements). Once you sign up, your selected magazines become irrelevant and you will be added to numerous different niches (as a male, I was added to 8 cooking magazines and 5 pregnancy ones), WITHOUT your consent. And NEVER give them your credit card, you will have to cancel it as myself and many others have, in order to get them to stop charging it...total scam!
Devilsadvocate
Fresno,California,
U.S.A.
Not fair but you had your chance....
#3UPDATE EX-employee responds
Wed, December 17, 2008
Unfortunatly, your story is sad but I'm sure true. However - you are not telling both sides of the story. What's not included in your report is the fact that you were given the list of magazines you would be recieving BEFORE you agreed to recieve them - therefore you agreed to recieve whatever is arriving. You make it sound as if Cenco sends whatever they want - but thats not true. Yes they are told to sell a list of magazines and if you agree to recieve those then you will recieve them. If you want to recieve different ones than what they offer its going to cost more because those magazine cost more to the company. When they call and offer a specified list it's because those are on special for that offer. They record your agreement on a tape system that you are free to review at any time. They do not have a cancellation policy - that is true. That is why the tape system exists - to prove that you agreed to recieve the magazines. Unfortunatly the fast talking is a sales tactic to get you to say yes - it's your job as a consumer to say no if you do not wish to participate. Cenco does their job and they do it well - they sell magazines. They don't use "unfair methods," they use "sales" methods. They talk fast - you should listen carefully. They avoid questions - you should ask again. Do your research before you buy. That's your job as a consumer. In today's day and age - naivete is no longer an excuse.
