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  • Report:  #1394845

Complaint Review: Centennial Toyota - Las Vegas Nevada

Reported By:
HLT82 - Henderson, Nevada, USA
Submitted:
Updated:

Centennial Toyota
6551 Centennial Center Blvd. Las Vegas, 89149 Nevada, USA
Phone:
7029423800
Web:
http://www.centennialtoyota.com/
Categories:
Tell us has your experience with this business or person been good? What's this?

 I went to look at used vehicles to get an idea of how much it was going to cost and to check out their inventory. For starters, I found it odd they do not have the prices marked on their used vehicles so you have to ask the sales person each time for each vehicle you look at. After showing interest in one vehicle, they appraised my other vehicle I have, to trade in. So, after the sales person telling me how much they would give me for my trade in and the cost of the vehicle I looked at was, I realized I did not want to go through with it. I then asked for my keys back and they continued to harass me to get the vehicle to the point I just wanted to get out of there so I bought it, which was obviously not the brightest choice. After getting home, I reviewed everything including the price of the vehicle with all the fees, realizing I could have just bought a brand new car for what they charged me. I checked how much the vehicle was actually worth, which is what I wanted to go home and check in the first place, finding out that I am now upside-down 18,000 dollars. If anyone knows a route I could take to get rid of the vehicle, it would be greatly appreciated.



1 Updates & Rebuttals

Robert

Irvine,
California,
USA
Buyers Remorse

#2Consumer Comment

Wed, August 23, 2017

Sorry, this is just a classic case of "buyer's remorse". You got outmatched in the sales process by a better salesman, where after the fact you did your research.  Then you figured that if you make your story sound really pitiful where you had no other choice but to purchase the car there may be some way to get out of it. Unfortunatly, once you buy a car it is yours...there is NO cooling off period.   You can try to claim you did it under duress or that they held you there against your will all you want..but it doesn't make it so.

Now, while you can't take the car back. If you look at all of the extras they talked you into, which was probably a piece of cake for them, you may be able to cancel those and have them refunded back toward the loan balance. This may add up to several thousand dollars. These are things such as the Extended Warranty, any "Maintenence" Packag...etc.

Read the paperwork that came with all of these things and find out what you need to do to cancel. 

Other than that...enjoy your new car.

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