The criminals at Centerpoint has found a way (just like Enron) to steal from it's customers by not notifiying them that they are about to turn service off. I used to get a pink colored envelope notifying me also, but none was sent this time.
I'm sure this scheme will bring in a few extra million dollars in their coffers. I too did not recieve that famous phone call they said they made 24 hours before disconnection.
There was no message left and my caller ID goes back two weeks with absolutely no calls from Centerpoint.