- Report: #417946
Complaint Review: CENTRAL COAST NUTRACEUTICALS - Largo Florida
-
Author Confirmed
Why?
CENTRAL COAST NUTRACEUTICALS
12399 Belcher Road South Suite 140 Largo, 33773 Florida, U.S.A.
Phone:
888-692-8352
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
CENTRAL COAST NUTRACEUTICALS. WATCH OUT FOR THE FINE PRINT LARGO Florida
Oprah featured a show on the use of Acai as a fat burning/colon cleansing agent. Central Coast Nutraceuticals, Inc. offers a "free trial" if you pay shipping and handling of 4.95. What they don't tell you is if you do not send the product back, even if you have called to cancel a subscription or emailed to cancel they charge you the full amount. I tried the product but it irritated my stomach. It turns out it is not a "free trial" offer. They charge you the full amount if you do not send the product back. Then they charge you a restocking fee if you do send the product back. Plus you have to pay to send it back!
Once you order a product, they automatically sign you up for other programs they charge you for. They tell you it is because it is in the fine print that they will do this, yet I did not find it in the fine print.
If you want to try natural products, order them from another company that only charges you for what you want not what they want to charge you for.
Marie
north Providence, Rhode Island
U.S.A.
Once you order a product, they automatically sign you up for other programs they charge you for. They tell you it is because it is in the fine print that they will do this, yet I did not find it in the fine print.
If you want to try natural products, order them from another company that only charges you for what you want not what they want to charge you for.
Marie
north Providence, Rhode Island
U.S.A.
1 Updates & Rebuttals
Comp
Phoenix,Arizona,
U.S.A.
CCN is here to help!
#2UPDATE Employee
Sun, June 21, 2009
If there are any questions regarding Trial offers, membership enrollment, or returns with Central Coast Nutraceuticals, we recommend contacting the Customer Care Department either by phone (888-692-8352) or through our Customer Assistance Website (Getorderhelp.com). If you call, there is rarely a hold time, and if you e-mail don't forget to check your spam e-mail box for the response. The Customer Care Department is available to help you 24 hours Mon-Fri and from 8-5 MTS Saturdays and Sundays. We recommend referencing the terms of the offer at the website you placed your order from. Here is an example of the terms, taken from the order page of one of the products PomegranateClear. Terms & Conditions: You are ordering the PomegranateClear 14-day risk-free trial offer for only $4.95 shipping and handling. Your 14-day trial begins when you receive the product. If you are not satisfied with PomegranateClear for any reason just return the unused portion anytime before the end of the 14-day trial period and you will have no further obligation. For your courtesy, we will provide you with an additional 7 days after the 14-day trial period to allow for return shipping to avoid further obligation. If you are happy with the product do nothing and your credit card will be charged an additional $39.95 approximately 21 days after your receipt of the initial trial shipment. In addition, approximately 30 days after you order your risk-free trial and about every 30 days thereafter, we will automatically send you an additional 1 month supply. The credit card you provide today will be billed the low price of $39.95 plus $4.95 shipping & handling for a total of $44.90 when each new product ships. That's 20% off the regular price for a 1-month supply. You may cancel your membership during the trial period or any time thereafter by simply calling our Customer Care department at 1-888-692-8352 or by using our contact form at www.getorderhelp.com. Remember, most customers see noticeable results by using PomegranateClear consistently for 3 months. If you are not fully satisfied with future shipments you may return any unopened containers of within 30 days of receipt for a full refund less the shipping and a 15% restocking fee. Please read the full Terms and Conditions for complete details of this offer.
