- Report: #976106
Complaint Review: CenturyLink - Monroe Louisiana
Reported By:
Poor old farm girl -
Moyock, North Carolina, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
CenturyLink
100 CenturyLink Dr. Monroe, 71203 Louisiana, United States of America
Phone:
252-338-9811
Web:
centurylink.com
Categories:
Business Rating:
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CenturyLink Embarq and Sprint were their preveious names TRICKED Monroe, Louisiana
I went to centurylink.com to inquire about telephone and internet services and was quoted 59.95 for 5 years with no contract required. Sounded good and put in my personal info and received a printed quote of (#1 YOUR MONHLY CHARGES)$19.95 for internet, $6.49 modem, $39.95 unlimited phone services .(#2 YOUR ONE TIME CHARGES) $22.95 Professional Internet installation,$$85.00 for Jacks, $29.75 a one time activation fee. (#3 YOUR TOTALS) $5.00 CREDIT FOR BUNDLE, $137.70 one time fee and your estimated monthly estimated charge will be $61.39. Since I did not need the jacks or professional installation which I made them aware of at that time, I was lead to beleive that I was going to receive a first billing of $137.70, however my first statement was $259.40. I have called and left emails with no respond as of yet. I received my services on the 1st on Nov. 2012, now it is the 30th and no answer yet!
