- Report: #183920
Complaint Review: Cerone TV - Brewerton New York
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Cerone TV
9600 BREWERTON RD Brewerton, 13088 New York, U.S.A.
Phone:
800-237-1727
Web:
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Cerone TV Unproffesional Installation Brewerton New York
I had this company install my Dish satellite about 1-1/2 years ago at my home. The installer located the dish on the back of my garage using lag screws with a 1/2" shoulder that had to attach to 1/2" plywood. Everything was going great until a wind storm during the winter months starting tearing at the dish and eventually causing it to fall off the garage.
I called the company and tried unsuccessfully to get them to come out and fix the problem. At one point I even told them I would attach the dish to the garage correctly if they would just come out and re-align for a signal. They insisted it was a professional install and that I must pay $99.95 to get the work done.
If anybody ever thinks about having this company install a Dish Network system at their home you better follow them around and inspect every aspect of their work because their installation is anything but professional.
Stephen
Cortland, New York
U.S.A.
I called the company and tried unsuccessfully to get them to come out and fix the problem. At one point I even told them I would attach the dish to the garage correctly if they would just come out and re-align for a signal. They insisted it was a professional install and that I must pay $99.95 to get the work done.
If anybody ever thinks about having this company install a Dish Network system at their home you better follow them around and inspect every aspect of their work because their installation is anything but professional.
Stephen
Cortland, New York
U.S.A.
4 Updates & Rebuttals
Mike
BREWERTON,New York,
U.S.A.
BAD WEATER CAN DO BAD THINGS
#2REBUTTAL Owner of company
Tue, December 12, 2006
Making comment on this story first of all all of the lag bolts we carry are 1 1/2" and we install 4 bolts to every mount. The bad wind storm happen to damage some of, and by that I mean not just this case but a few others actually grabbed a hold of the dish and ripped them off the roofs.It was quite a storm in their area.As far as the installation cost they must have called DISHNETWOK directly for our cost on service is $49.95 and we have been glad to reinstall at a discounted rate based on circumstances.
Mike
BREWERTON,New York,
U.S.A.
BAD WEATER CAN DO BAD THINGS
#3REBUTTAL Owner of company
Tue, December 12, 2006
Making comment on this story first of all all of the lag bolts we carry are 1 1/2" and we install 4 bolts to every mount. The bad wind storm happen to damage some of, and by that I mean not just this case but a few others actually grabbed a hold of the dish and ripped them off the roofs.It was quite a storm in their area.As far as the installation cost they must have called DISHNETWOK directly for our cost on service is $49.95 and we have been glad to reinstall at a discounted rate based on circumstances.
Mike
BREWERTON,New York,
U.S.A.
BAD WEATER CAN DO BAD THINGS
#4REBUTTAL Owner of company
Tue, December 12, 2006
Making comment on this story first of all all of the lag bolts we carry are 1 1/2" and we install 4 bolts to every mount. The bad wind storm happen to damage some of, and by that I mean not just this case but a few others actually grabbed a hold of the dish and ripped them off the roofs.It was quite a storm in their area.As far as the installation cost they must have called DISHNETWOK directly for our cost on service is $49.95 and we have been glad to reinstall at a discounted rate based on circumstances.
Mike
BREWERTON,New York,
U.S.A.
BAD WEATER CAN DO BAD THINGS
#5REBUTTAL Owner of company
Tue, December 12, 2006
Making comment on this story first of all all of the lag bolts we carry are 1 1/2" and we install 4 bolts to every mount. The bad wind storm happen to damage some of, and by that I mean not just this case but a few others actually grabbed a hold of the dish and ripped them off the roofs.It was quite a storm in their area.As far as the installation cost they must have called DISHNETWOK directly for our cost on service is $49.95 and we have been glad to reinstall at a discounted rate based on circumstances.
