This company states they are the USPS. They charge for their "service" never deliver, never complete the service and expect you to track down your mail carrier. They state initially they do all of the work. This is straight up fraud!
coast
Florida,#2Consumer Comment
Wed, August 13, 2014
“This company states they are the USPS.”
Precisely where do they make that statement? I looked all over their site but did not see such a claim. Even the screen shots you posted don’t support your claim.
Posted near the top of the web page you supplied:
We work for you not the government. USA Filing Services is NOT affiliated with any government agency.
Posted on every web page on their site:
USA Filing Services is NOT affiliated with The United States Postal Service (USPS), The Internal Revenue Service (IRS), The DMV, or any other government agency… You can obtain a change of address FREE by visiting your local office…
We are not affiliated with any government agency.
You may be able to dispute the charge because they failed to fulfill the agreement but your claim of fraud based on false advertising is not a valid claim.