Umatter2charter
Town and Country,#2UPDATE Employee
Fri, September 07, 2012
Hello Tim,
My name is Abby Catron, and I am a Senior Social Media Specialist for Charter. No one likes to see their bill increase, so I can completely understand your frustration. I am also saddened to read about the lag you are experiencing with your service. I would love the chance to review all of your billing options, as well as, investigate and resolve any service-related issues. Please give me a chance by sending an e-mail to [email protected] with your name, address, and phone number on the account, as well as the best number to reach you. Also, please put CharterAbby RipOff Report Tim in the subject line so that I can keep an eye out for the e-mail.
Here is a link to the Charter Social Media Team webpage for your reference: http://www.charter.com/Umatter2Charter.
Looking forward to resolving your concerns,
Abby Catron
Senior Social Media Specialist Charter
http://www.charter.com/Umatter2Charter
http://community.charter.com