- Report: #213297
Complaint Review: CHARTER COMMUNICATIONS - Lawrenceville Georgia
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CHARTER COMMUNICATIONS
Lawrenceville, Georgia, U.S.A.
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CHARTER COMMUNICATIONS ripoff Lawrenceville Georgia
I had my cable service turned off so I could switch to Directv. I called on Aug 22nd, on Sept 12th I get a bill online for $102. 95, I call charter and am told that there was a mistake and I am owed $2. On Sept 16th I get a paper bill for $47, once again I call Charter and on hold for 15min, I finally e-mail charter and get an e-mail back that states there was never any workorder for disconnection, and that I owe 102.95. Later that day I get an e-mail that states there is a work order for disconnection on Aug 30th and that I will get a pro-rated bill in the mail which will be my final bill. I call charter and am hung up on and,call back and finally connected to the service dept who some jacka** says that the workorder was cancelled due to a cancelled check.
Instead of turning service off for non-payment this idiot tells me I have to keep service for nonpayment. In the meantime I get a courtesy call telling me my service is going to be interupted for nonpayment plus an e-mail that saYs they are more than willing to help solve this problem I only have to chat on line with one of their stupid customer service people. I gave up called the Fcc filed a complaint call the cable cooridinator of my area and finaly after a month got a call back from corporate who erased the bill, these people are idiots! this some (((ROR redacted competitor's name))) BULL.... your taking a chance using charter
John
PENDERGRASS, Georgia
U.S.A.
font color="red"> sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company your comments on this policy are welcome! CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail addressfrom this Report.
Instead of turning service off for non-payment this idiot tells me I have to keep service for nonpayment. In the meantime I get a courtesy call telling me my service is going to be interupted for nonpayment plus an e-mail that saYs they are more than willing to help solve this problem I only have to chat on line with one of their stupid customer service people. I gave up called the Fcc filed a complaint call the cable cooridinator of my area and finaly after a month got a call back from corporate who erased the bill, these people are idiots! this some (((ROR redacted competitor's name))) BULL.... your taking a chance using charter
John
PENDERGRASS, Georgia
U.S.A.
font color="red"> sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company your comments on this policy are welcome! CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail addressfrom this Report.
