- Report: #307769
Complaint Review: Charter Communications - SE Hickory North Carolina
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Author Confirmed
Why?
Charter Communications
1121 Lenoir Rhyne BLVD. SE Hickory, 28602-5128 North Carolina, U.S.A.
Phone:
888-438-2427
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Charter Communications Told me I could get cable, internet, and phone service for $129.96 and when I called back to confirm this price I was took on a rat race and then I was told if I would keep their services I could get it for $126.62. When I received my first bill it was for a whopping $199.52. I sent them what I had agreed upon and explained why that was what I was sending they turned around and sent me another Hickory North Carolina
In December of 2007 I called Charter Communications about my cable tiling, while I was on the phone a representative offered me a deal I could not refuse but, I never got that deal because they lied to get more of my business. I was quoted a price of $129.96 for 12 months and when I called back to confirm this I was told oh no you will owe $188.52. At this time I was extremely upset and disappointed so, I proceeded to cancel the extra services when I was asked if they could lower the price would I consider keeping it. I then told them it depended on the price. I was then offered the same service for $126.62 per month for 12 months. I received my first bill and it was $199.52 I sent $126.62 which was what I had agreed upon. My next bill was $202.68 which they demanded immediately and I did not have that nor was I going to pay for something I had not agreed upon so, they politely disconnected my cable. I called about my cable and was told it was because I had an outstanding balance of $52 and some odd cents. I had already been told my cable was going to be $68.99 +tax without all the extras so you figure it out. I sent them a check for $126.62 which should take care of the $52 and some odd cents but, I want have my extended cable until Wednesday because that is the earliest they can get somebody out to hook it back up.
Terry brown pittman
Granite Falls, North Carolina
U.S.A.
Terry brown pittman
Granite Falls, North Carolina
U.S.A.
