- Report: #865240
Complaint Review: Charter Communications - st. louis Missouri
Reported By:
diatriti -
Fort Worth, Texas, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
Charter Communications
12405 Powerscourt Dr., st. louis, 63131 Missouri, United States of America
Phone:
1-888-438-2427
Web:
www.charter.com
Categories:
Business Rating:
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Charter Communications BILLING RIP OFF st. louis, Missouri
Charter cable billed me for about 6 mos of internet WHEN I DIDNT EVEN OWN A COMPUTER!!! Then after 6 mos after moving out of an apt they tacked on 218,xx to my cable bill. I kept disputing it and they never could explain the charges to me. I refused to pay it, so they disconnected my cable after about 1 year. I am having the fcc investigate this and I am bringing this to the TX atty general. PAY ATTENTION TO YOUR BILLS AND DONT LET THEM RIP YOU OFF!!!!!
1 Updates & Rebuttals
Umatter2charter
Town and Country,Missouri,
USA
Billing Concerns
#2UPDATE Employee
Sun, April 08, 2012
Hello diatriti,
My name is Abby Catron, and I am a Senior Social Media Specialist for Charter. I understand how important it is for your bill to be correct, and I would be happy to assist in straightening this out. Please send an e-mail to [email protected] with the name, address, and phone number on the account, as well as the best number to reach you. Also, please put CharterAbby Ripoff Report diatriti in the subject line, so that I can keep an eye out for the e-mail.
Heres a link to the Charter Social Media Team webpage for your reference: http://www.charter.com/Umatter2Charter.
Looking forward to resolving your concerns,
Abby Catron
Senior Social Media Specialist Charter
http://www.charter.com/Umatter2Charter
http://community.charter.com
