Umatter2charter
Town and Country,#2UPDATE Employee
Sun, September 16, 2012
Hello Lisa,
My name is Abby Catron, and I am a Senior Social Media Specialist for Charter. I would love the chance to offer you some help. Hopefully I can turn this into a positive experience for you. In order to assist, I would like to review your account to provide you with the most accurate options and investigate why your wireless connection is dropping. Please send an e-mail to [email protected] with your name, address, and phone number on the account, as well as the best number to reach you. Also, please put CharterAbby RipOff Report Lisa in the subject line so that I can keep an eye out for the e-mail.
Here is a link to the Charter Social Media Team webpage for your reference: http://www.charter.com/Umatter2Charter.
Looking forward to resolving your concerns!
Abby Catron
Senior Social Media Specialist Charter
http://www.charter.com/Umatter2Charter
http://community.charter.com