Paul
Morrison,#2Consumer Comment
Fri, May 19, 2006
Lisa, I had a very similar experience with Chase bank a couple of years ago. They offered me a 2.99% rate for the life of the loan, but after 6 months the rate went up. I called the "service" help number and was told "No, we don't offer those rates for the life of the loan". I still had the offer in my file which I faxed to them to prove that they had indeed made such an offer. No response. At all. Fortunately the balance of the loan by then was small and I was able to pay off the balance immediately. I then sent them their card (in 14 small pieces) along with a nice letter explaining that I only do business with reputable companies, and that they weren't among that group. My only suggestion for anyone considering applying for a Chase credit card is DON'T DO IT! Even after several years, they are still doing a bait and switch tactic, and are still getting away with it.