- Report: #777497
Complaint Review: Checkredi - Lexington Kentucky
Reported By:
Jessica -
Lexington, Kentucky, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Checkredi
406 Park Pl Lexington, 40511 Kentucky, United States of America
Phone:
859-967-7334
Web:
Categories:
Business Rating:
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Checkredi ignores rules of debt collection uses illegal tactics! Lexington, Kentucky
I admittedly made a mistake in balancing my checking account and had a check returned NSF to Donato's Pizza. This company, CheckRedi, is the agency used by Donatos to collect on their returned checks. CheckRedi continually left me messages stating that I "must" respond to their calls before 5 pm or face consequences. I tried to call them back but only received voicemail. I left messages telling them that I'd make the payment on my next pay date yet the demanding and threatening calls continued. Finally, this morning, I was able to speak with someone when I called and to add insult to the injury of the mistake they charged me $90.65 for a $28.65 check! Is this legal? Does anyone know if it is legal to charge $62.00 to collect on a returned check? That just seems outrageous to me.
1 Updates & Rebuttals
Customer Service
Lexington,Kentucky,
Customer Service
#2UPDATE Employee
Thu, April 11, 2013
I have reviewed your complaint and would like to assist you in resolving this matter if you are still interested. You can contact me at 800-686-9522. Ask for Olivia in our customer service department.
I will personally investigate this matter and resolve it to your satisfaction.
Sincerely,
Customer Service
CHECKredi
