Kelly
New Brunswick,#2UPDATE EX-employee responds
Mon, January 21, 2008
I worked for this company a few years ago. Unless the rules have changed, there is no way your information could have been discarded. I remember the times I would have to get our giant binder and make "debtor phone calls". It was a huge binder filled with customers who owed us money, and it included information for customers that owed us for years. When you went into the location to pay off your loan, was the store busy or was the teller preoccupied in any way? I'm thinking if the teller was busy, he may have just taken your payment, and never entered it into the system. Or he may have applied it to someone else's account, or even worse, just pocketed the money and did nothing at all. Trust me, that company has seen quite a few thieves and two of them worked at my store. I worked for the Checksmart in Greenacres on Lake Worth Rd. and the district manager at the time was Kyle Hanson. If he is still around, try to contact him, because his best friend's dad is the owner of Checksmart.