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  • Report:  #1005971

Complaint Review: CHOICE GREEN COFFEE BEAN EXTRACT - Internet Nevada

Reported By:
Dandola - Atlanta, Georgia, United States of America
Submitted:
Updated:

CHOICE GREEN COFFEE BEAN EXTRACT
Internet, Nevada, United States of America
Phone:
8882410110
Web:
choicegreencoffee.net
Categories:
Tell us has your experience with this business or person been good? What's this?
I found an unauthorized charge for $148.00 on my bank statement from Choice Green Coffee.  I did not order this product.  I did look at an Internet ad that was sponsored by Dr. Mamet Oz (who appears to shill for a lot of these weight loss pills) that was supposed to be for a different product at $29.  This company has a telephone number, but there is no way to talk to anyone as they do not ever answer the phone.  First, it's scandalous that a physician would be connected with something so shady; second, this company stole money from my account.


2 Updates & Rebuttals

Customer Service

Salt Lake City,
Utah,
Choice Green Coffee Customer Service

#2UPDATE Employee

Thu, October 17, 2013

Choice Green Coffee is dedicated to an extremely high standard of customer care and we are committed to wholly resolving any and all concerns that our customers may have about their purchase.  Our commitment to providing the highest quality service possible is reflected in the following policies:

- A 30-day money back guarantee.  If you’re not satisfied with the product for any reason at all, simply let us know and we’ll issue you a full refund.  No questions asked.

- A risk-free 12-day trial.  We give our customers a generous trial period with the product so they’re able to try it before purchasing it.  Again, if for any reason at all you’re not satisfied, please contact customer service and we’ll cancel your account to ensure that you’re charged nothing further.

Please note that while this is a free trial, it is not a free sample.   It wouldn’t be viable for us to send out thousands and thousands of free bottles every month, but we can offer a trial period on the product so there’s no risk for our customers and they have ample opportunity to try it to see if it’s right for them.  A large majority of our customers who take advantage of this free trial go on to take Choice Green Coffee month after month and they do so because they experience results.  It works.

These results are a reality of Choice Green Coffee’s key ingredient: chlorogenic acid, which is found in our 100% pure green coffee bean extract.  Chlorogenic acid has been specifically shown to inhibit an enzyme (glucose-6-phosphatase) that promotes the formation of glucose in the liver, leading to glycemic control and weight loss.



Our corporate mailing address:

Choice Green Coffee

PO Box 30816

Salt Lake City, UT 84130



Our website:

http://www.choicegreencoffee.com

And lastly, please call us.  1-888-241-0110.  Our customer care department is available Monday to Friday from 9:00am to 5:00pm MST, and we want to hear from you.



Thank you for your time, thank you for your interest in Choice Green Coffee, and we look forward to helping you achieve your weight loss goals.

Best Regards,

Choice Green Coffee, Corporate


CGC Support

United States of America
Choice Green Coffee Support

#3UPDATE Employee

Thu, February 14, 2013

I apologize that you received a charge you do not recognize on your bank statement.  If there is still an outsanding issue that we can resolve for you, I would encourage you to call our Customer Service department at (888) 241-0110 Monday through Friday between 9am and 5pm MST and we will be happy to assist you.

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