Chris’s Guarantee #2:
I’m confident that if you employ all the strategies, techniques, and resources I share with you, you will greatly increase your chances of success with receiving grants and subsidies for business, education, or real estate. Better yet, when you receive your qualifying grant within one year of your seminar purchase, I’ll gladly give you back what you paid for my course! (A qualifying grant has a dollar value at least equal to the purchase price of the course.) All I ask is that you send my office a written testimonial with a smiling photo of you and your grant cheque.
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We received some automated emails in the first week and replied to a questionnaire regarding the specific grants we were interested in pursuing but did not receive any response for the next week. We then called the phone number and there was no answer and a message said we could not leave a message because the mailbox was full.
We decided that we would not get the support we needed and after a few more attempts to call over the next couple of days without reaching anyone, I logged into his "live" seminar and typed into the chat box that we wanted to cancel multiple times.
I received a call within minutes from Chris Johnson himself who tried to convince me and my wife to "give him another chance" instead of canceling. I advised him that I would only consider it if he gave us a 60-day money back guarantee in writing (which he did via email).
We tried to explore if we could in fact qualify for any grants that we were seeking and found out that we probably would not. We requested to cancel the course via email and obtain a full refund and was told it would be issued after all materials were returned (at our expense).
We returned everything and received confirmation that it had been received both by Federal Express and the customer service at Grant Funding Expert 4 days later. However, more than 2 weeks after it was received, we still did not receive the $997 refund that was promised.
We had documented everything in writing and have filed a dispute with the credit card company for the charge but the frustration and time involved simply trying to get Chris Johnson and his Grant Funding Expert company to honor their word and guarantee has been very frustrating to say the least.