Jacqueline
Hammond,#2Consumer Suggestion
Mon, August 11, 2003
What you did in applying for a Free Credit Report (never received) was purchase a security credit monitering service. This means they would monitor your credit, locate and give you hard to find credit information. You are now a member and have a subscribtion, which comes with the $79.95 fee. At this point, you still have a refund option, but you need to move fast. The refund option will expire, and you will be permanently ripped off. It sounds like you already have a contact number, but just in case: 1-888-888-8553 cancel immediately. Change your account number or cancel the card if you necessary. You don't want to leave them a window of opportunity. Working with your dispute department is good, but for the record you should send them a written letter. The letter has to state you are NOT a member, and will NOT be in the future. Then basically cover all information, which transpired by phone. Send that at the least with a Post Masters mailing certificate, if not Certified Signature Required. You need to have some kind of evidence on file, just for the record. You probably won't have any problem getting that refund. Hope this helps.