Nancy
Phoenix,#2Consumer Comment
Mon, July 21, 2003
I checked my credit to buy something,I have checked my credit once in order to get printed documentation that I needed. Thats it. Then I find $79.95 has been taken out of my checking account in which I have a specific amount in there for a check I had written. Please give me the $79.95 back. Thank You
Mariel
Waipahu,#3Consumer Suggestion
Mon, July 14, 2003
I opened up my credit card statement to find a charge by CIC for $79.95. As most folks, I did not read the small print. However, I did end up finding the Rip Off Report as I was looking for CICs phone number. I immediately called my credit card company to dispute these charges. However my customer service wanted me to talk to CIC and dispute with them first...and so they connected me. When I finally got through to CIC, I spoke with an Irene who seemed to have her explanation memorized or written down to read to their customers. For some reason I believe she has done it a million time. Anyways, I told her I was upset for not receiving notice that my 30 day trial was up, that my acct would be charged, and that I was not updated the whole time. Now, being as angry as I was, I was still polite. After it was all explained, I asked if I could cancel now, and receive a full refund. And the answer was YES. In 2-3 days I will be receiving a full refund. Trust me, I will be checking my account everyday after that, but it seemed to work out for now.