- Report: #52522
Complaint Review: CIC Credit Monitoring (consumerinfo.com) - Internet
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CIC Credit Monitoring (consumerinfo.com)
consumerinfo.com Internet, U.S.A.
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CIC Credit Monitoring (consumerinfo.com) Don't let them keep your money! Orange CA
I requested the free credit report a couple of years ago, but was aware of the 79.95 charge. What I did NOT realize is that they will continue to charge 79.95 every year automatically until you stop them.
Please don't think that you can write the 79.95 off as loss and not take action because these crooks will "automatically renew" your membership each year.
Fortunately, I noticed the charge for this year on April 5th and called their customer service number and demanded they cancel and credit my account. I also e-mailed their cancellation e-mail address. On April 7th, 79.91 was credited back to my account (4 cents was deducted as a "prorated charge".
Moral of the story...if they charge you, call them and tell, don't ask them to cancel and refund your money. Also, e-mail them as well to get a written record in case you need to take further action with your bank/credit card company. I got the strong impression that the person I spoke with was used to having people cancel and demand refunds!
Edward
Birmingham, Alabama
U.S.A.
Please don't think that you can write the 79.95 off as loss and not take action because these crooks will "automatically renew" your membership each year.
Fortunately, I noticed the charge for this year on April 5th and called their customer service number and demanded they cancel and credit my account. I also e-mailed their cancellation e-mail address. On April 7th, 79.91 was credited back to my account (4 cents was deducted as a "prorated charge".
Moral of the story...if they charge you, call them and tell, don't ask them to cancel and refund your money. Also, e-mail them as well to get a written record in case you need to take further action with your bank/credit card company. I got the strong impression that the person I spoke with was used to having people cancel and demand refunds!
Edward
Birmingham, Alabama
U.S.A.
