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  • Report:  #355331

Complaint Review: CIC Triple Advantage - Internet

Reported By:
- Houston, Texas,
Submitted:
Updated:

CIC Triple Advantage
freecreditreport.com Internet, U.S.A.
Phone:
877-481-6825
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I thought it was odd that they wanted a card # for a free credit report and I was especially careful after that to make sure that I was not signing up for some extra cost items. At some point I received an assurance that my card would not be charged.

Two monthly debits of $14.95 were taken from my account before I noticed it and called the company. A woman with a heavy accent answered and I told her I wanted a refund and didn't want any more money deducted from my account.

She informed me that I had signed up for credit monitoring and was not going to get a refund in accordance with their terms of service since I had not canceled in the first seven days. With her heavy accent I don't know if I even got the deductions stopped..

The whole conversation turned into a shouting match and she hung up on me after informing me that the company had not had any complaints in ten years.

J. C.

Houston, Texas

U.S.A.


1 Updates & Rebuttals

John

Louisville,
Kentucky,
U.S.A.
RE:

#2Consumer Comment

Fri, July 25, 2008

Okay, FreeCreditReport.com is a bait & switch scam (annualcreditreport.com) is the REAL free site.... Yet, if people would take maybe two seconds to read the disclaimer on their homepage, these problems would not occur

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