- Report: #408234
Complaint Review: Cinergy Health - Aventura Florida
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Cinergy Health
19495 Biscayne Boulevard Suite 604 Aventura, 33180 Florida, U.S.A.
Phone:
800-847-1148
Web:
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Cinergy Health Never Paid The Only Three Claims I Submitted For Payment Aventura Florida
When my husband, whose insurance we were on, got laid off this spring we could simply not afford to pay over $1000 a month for Cobra. After checking out several companies, Cinergy seemed to be the best plan for our budget; at least we would get 'something' out of it.
Since August - six months ago - three claims that they are legally supposed to pay have gone completely unignored. When I email then, the blow me off to customer service by phone. When I call Customer Service, they keep me on hold for close to an hour each time, and then give me what is quite literally 'lies and goobeldy-g**k anwers'.
I was also charged a $50 Registraation fee to join. Needless to say after six weeks of the runaround by them - it's like they are actually having FUN playing 'We Don't Really Pay Claims; We Just Keep Playing Musical Patients, Pawning You Off On Someone Else Who is Just as Useless as the last person.'
I have creditors now coming after ME for money they are legally obligated to pay per my contract with them.
Yes, I would VERY MUCH like to hear from an attorney, etc. They are absolutely nothing but one of the same garbagy, rip-off companies who promise so much, and then - Good Luck Getting a Dime From. The FTC needs to shut them down! If they have ripped you off, please file a formal complaint with the FTC - they have the power to shut them down. Also file complaints with the BBB in Aventura, FL; The FL State's Attorney General's office and your as well as theirs Department of Consumer Affairs.
Lise
Surfside Beach, South Carolina
U.S.A.
Since August - six months ago - three claims that they are legally supposed to pay have gone completely unignored. When I email then, the blow me off to customer service by phone. When I call Customer Service, they keep me on hold for close to an hour each time, and then give me what is quite literally 'lies and goobeldy-g**k anwers'.
I was also charged a $50 Registraation fee to join. Needless to say after six weeks of the runaround by them - it's like they are actually having FUN playing 'We Don't Really Pay Claims; We Just Keep Playing Musical Patients, Pawning You Off On Someone Else Who is Just as Useless as the last person.'
I have creditors now coming after ME for money they are legally obligated to pay per my contract with them.
Yes, I would VERY MUCH like to hear from an attorney, etc. They are absolutely nothing but one of the same garbagy, rip-off companies who promise so much, and then - Good Luck Getting a Dime From. The FTC needs to shut them down! If they have ripped you off, please file a formal complaint with the FTC - they have the power to shut them down. Also file complaints with the BBB in Aventura, FL; The FL State's Attorney General's office and your as well as theirs Department of Consumer Affairs.
Lise
Surfside Beach, South Carolina
U.S.A.
6 Updates & Rebuttals
Ds
Chico,California,
U.S.A.
You get what you pay for
#2Consumer Suggestion
Sun, July 12, 2009
According to Cinergy Healths web site. The Preferred 1000 plan for a ind & spouse in your state is $388/mo for both of you. At this price point, did you actually expect good benefits and service??
Lisa
Myrtle Beach,South Carolina,
U.S.A.
Yeah, Right!
#3Consumer Comment
Tue, February 17, 2009
I was only paid for my claims after I filed about a dozen reports to state AND federal agencies. They were also VERY RUDE about it each time. August - February. SIX MONTHS to pay a claim? $%^& You Cinergy. You suck and you know it. RIP OFF!
Cinergy Health Member Care
Sunrise,Florida,
U.S.A.
Cinergy Health Update
#4UPDATE Employee
Tue, February 10, 2009
We would like to offer our sincerest apologies for any inconvenience our member may have experienced. We have reached out to our member in this situation and did everything in our power to satisfy her concerns. The concerns have been addressed and rectified per her benefits. We take our member concerns seriously and want to ensure member satisfaction.
Cinergy Health Member Care
Sunrise,Florida,
U.S.A.
Cinergy Health Update
#5UPDATE Employee
Tue, February 10, 2009
We would like to offer our sincerest apologies for any inconvenience our member may have experienced. We have reached out to our member in this situation and did everything in our power to satisfy her concerns. The concerns have been addressed and rectified per her benefits. We take our member concerns seriously and want to ensure member satisfaction.
Cinergy Health Member Care
Sunrise,Florida,
U.S.A.
Cinergy Health Update
#6UPDATE Employee
Tue, February 10, 2009
We would like to offer our sincerest apologies for any inconvenience our member may have experienced. We have reached out to our member in this situation and did everything in our power to satisfy her concerns. The concerns have been addressed and rectified per her benefits. We take our member concerns seriously and want to ensure member satisfaction.
Cinergy Health Member Care
Sunrise,Florida,
U.S.A.
Cinergy Health Update
#7UPDATE Employee
Tue, February 10, 2009
We would like to offer our sincerest apologies for any inconvenience our member may have experienced. We have reached out to our member in this situation and did everything in our power to satisfy her concerns. The concerns have been addressed and rectified per her benefits. We take our member concerns seriously and want to ensure member satisfaction.
