- Report: #206453
Complaint Review: Cingular Wireless - Daphne Alabama
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Cingular Wireless
6850 Highway 90 Daphne, 36526 Alabama, U.S.A.
Phone:
251-621-1142
Web:
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Cingular Wireless ripoff Misleading Mail Solicitation Daphne Alabama
Recently Cingular Wireless sent me an "Pre-approved" letter for 2 cell phones for $49.99.
When I went to the Daphne branch to get the phones, I was told by a inexperienced sales person that I would have to pay more for the phones. Therefore, I left and called the 800 number on the mailing to get phones.
When I reached the operator, she informed me that the company would have to run a credit check first.
My problem with this is the mailing did not say "pre-selected" It said "pre-approved" which is a whole different ballgame. I personally did not want my credit run do to the fact that I am currently trying to get financing to buy a house.
If you ever receive a pre-approved credit card offer, you have already met the criteria based on their findings through the credit bureaus. People need to heed this warning because excessive credit checks reduce beacon scores and that will hurt you later.
In addition, three Cingular wireless employees at the 800 number including a supervisor did not care that their mailings were misleading and they wasted 2 hours of my time. Potential customers need to beware!!!
Aimee
Daphne, Alabama
U.S.A.
When I went to the Daphne branch to get the phones, I was told by a inexperienced sales person that I would have to pay more for the phones. Therefore, I left and called the 800 number on the mailing to get phones.
When I reached the operator, she informed me that the company would have to run a credit check first.
My problem with this is the mailing did not say "pre-selected" It said "pre-approved" which is a whole different ballgame. I personally did not want my credit run do to the fact that I am currently trying to get financing to buy a house.
If you ever receive a pre-approved credit card offer, you have already met the criteria based on their findings through the credit bureaus. People need to heed this warning because excessive credit checks reduce beacon scores and that will hurt you later.
In addition, three Cingular wireless employees at the 800 number including a supervisor did not care that their mailings were misleading and they wasted 2 hours of my time. Potential customers need to beware!!!
Aimee
Daphne, Alabama
U.S.A.
1 Updates & Rebuttals
Chanelle
Lawton,Oklahoma,
U.S.A.
The offer was not misleading at all...
#2UPDATE EX-employee responds
Wed, August 23, 2006
You stated that you received a pre-approval letter from Cingular for two phones. Did you know that pre-approved means just what it says, PRE-APPROVED! If you were to receive a credit card offer in the mail that said pre-approved, it doesn't mean that you are getting a credit card without your credit report being checked! It means that you met certain criteria which upon you applying, would be confirmed by the information contained in your credit report! If you are trying to obtain financing for a home, then I'm pretty sure you're aware that if you have a "pre-approval" from a mortgage company doesn't mean you actually have a loan!
