- Report: #1485986
Complaint Review: Circle Bank - Boston Massachuetts
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Author Not Confirmed
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Circle Bank
Boston, Massachuetts, United States
Web:
https://www.circle.com/
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Circle Bank Circle Won't allow me to withdraw my money & charging huge undisclosed fees, taking all my money away Boston Massachuetts
I've been trying to withdraw my money from Circle for about a month. Their policy forces me to wire money to them from my other bank before they allow me to withdraw money from Circle to that bank (already strange). I went ahead and did this despite the $30 USD fee. After a week of Circle claiming they didn’t receive the wire I contacted my other bank which confirmed Circle accepted the wire 7 days earlier and provided all the details. I provided this to Circle, then they responded saying that they canceled the wire and therefore charged me a $50 wire cancellation fee!!! And now they say they will not release my money to me unless I send another wire (which will result in $30-$80 in additional fees). And they also stated that, if my bank (Wells Fargo) wires in a certain format, they just won’t be able to receive the wire or release my funds.
